Lisa M.
Vehicle Make : Volkswagen
I am greatly satisfied with the collision body repair. Superb outcome.
I am unhappy that my car is experiencing electrical issues now, beginning the evening my husband pick it up. My husband took my car home & parked it in the garage. When I returned to the state & began driving my car I experienced multiple electrical issues that were NIT PRESENT when I dropped my car off at Chaz. I spoke with Tony who told me ‘all we did was disconnect the battery’ to do the body repairs. I have an appointment with my dealership to figure out what the issues are but like every other businesses in town, the are short handed & the first appointment was 9/26.
Leilani C.
Vehicle Make : Ford
Thank you for the superb customer service and the consistent communication with me. I also appreciated the clean car when I picked it up, that was very much a pleasant surprise! Also, I know my repairs were covered by insurance, but the estimate was very fair. I would do work with you guys again in the future.
Kathleen S.
Vehicle Make : Chevrolet
Your team is awesome!
Doug L.
Vehicle Make : Jeep
Par excellence
Emily L.
Vehicle Make : Kia
My car was towed to your shop August 29th, and I did not receive my car back until September 27th. Myself and my insurance adjustor called multiple times and I was never called back by a supervisor or manager with any kind of update or timeline. It turns out your shop didn’t even do any repairs to my car despite the receptionist heavily encouraging me to let you guys do the work. Instead my car was passed along to the dealership where it became even harder to communicate and figure out what was happening with my car. It felt like my car was lost for a month and no one was invested in getting it back to me.
Linda S.
Vehicle Make : Dodge
Thanks for fixing the back of my truck!
Hannah W.
Vehicle Make : Ford
My vehicle was returned to me witch scratches that were not present when the vehicle was dropped off. The damage was not made right.
Viviane L.
Vehicle Make : BMW
Will complete the survey and feedback after all the BMW parts are in place(L side close to the side mirror x3 decal and wipers cover. Need to know the approximate for this to happen. Thanks.
Richard G.
Vehicle Make : Toyota
thanks for a great job!
Cwo William.
Vehicle Make : Ford
Perfect
Mark K.
Vehicle Make : Volkswagen
Great service, second time I have used them. Quick turn around, I’d recommend to others. Thanks so much.
Richard G.
Vehicle Make : Toyota
did great job. coordinated with my insurance company. no issues
Michelle W.
Vehicle Make : Toyota
Repairs were great--car looked like new. Staff was courteous and kept me updated on when repairs would be completed. I highly recommend them and would use them again.
Johnny T.
Vehicle Make : Honda
The car looks like new. We've used Chaz multiple times and are very pleased.
Jonathan M.
Vehicle Make : Toyota
Outstanding service, kept me updated along the way! Listened to issues and something was needing corrected they got on it right away! 10/10 would recommend to anyone!
Jennifer D.
Vehicle Make : Toyota
The only issue is all the repairs were not completed on the first time.
Dalia D.
Vehicle Make : Volvo
Thanks for the extra bonus of delivering the car to Independent Auto for my service appointment. Much appreciated!
Walter R.
Vehicle Make : Jeep
Waiting to connect and obtain paint pen.
Pamela S.
Vehicle Make : Toyota
I feel all my concerns were addressed in repair work. Thank you for the detail job.chaz is where you can trust your car will be given back in beautiful shape. Your empkotees were curtious,proffessional and friendly.
Dave S.
Vehicle Make : Ford
I was impressed with the level of customer service provided. This included frequent communication on the progress of the repair. I had a small issue that I had to bring the vehicle back for and it was handled in about 15 minutes. I would recommend Chaz to anyone.
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