David B.
Vehicle Make : Toyota
Thank you Kenny’s and the crew for completing be work before the expected date. And thank you Jose.
Fern D.
Vehicle Make : Kia
The work done is satisfactory, no complaints. However, getting to that point was a chore. Follow-up communication was not done. I had to call more than once after no return calls to get an appointment to bring my car in, which ended up being another 2 ****/2 weeks later. I even had to call the office to confirm my car was indeed ready for pickup after receiving a TEXT message stating someone would be contacting me. Glad this process is complete.
Randy W.
Vehicle Make : Cadillac
Excellent service! Fast and Friendly. If the need ever arises again, I’m bringing my business to John Harris!
Loran B.
Vehicle Make : Mazda
Very impressed with how quickly my car was ready. Was originally quoted Feb 13 for pick up. Car was very clean, repairs look great. Only complaint would be the acetone like smell in the car when we picked it up. It was enough to make the kid’s eyes water. Maybe cracking the windows and spraying an air freshener before the pick up would’ve helped. Other than that, very pleased with John Harris. Would definitely use again.
Sharon D.
Vehicle Make : Hyundai
I need to get the "blue" badge installed. Itwas not delivered by the time I picked up the car. They promised to call and install as soon as it arrived.
Sara F.
Vehicle Make : Toyota
I could not be more pleased with the service and timeliness of your service!
Diane C.
Vehicle Make : Nissan
The repair was beautiful but I just realized that some rocks I had in the back of my car were evidently discarded. They were collected when I was in Asheville when my grandson was born and were to be part of a piece of art... I'm very disappointed. Yet you saved a bag of trash. Unbelievable
Johnny T.
Vehicle Make : Ford
When I picked it up, the plastic piece on the back was loose. I was told I would get a new receiver and ****. Never did. Kenny said he would get one and have a local supplier deliver it to me. I’ve called 3 times about it. I took my truck in the day after Christmas. Kenny told me they had dropped the **** and didn’t order the parts. Then a part came in damaged. I don’t know. I wasn’t going to say a word about any of this because I liked you guys and good with your work. I understand about the molding. It’s old. I don’t understand about the trailer hitch?
Drake L.
Vehicle Make : Subaru
Car looked good as new.
Timlin F.
Vehicle Make : BMW
Very impressed with your operation! Very professional and customer service is definitely your top priority. I particularly like the text updates! Your knowledge of repairs is extensive and no miss representations as to what is needed for repairs
And the rental car pick up and return to the shop makes very convenient
I thank you for a great experience
Shaynequa S.
Vehicle Make : Ford
Leo was very nice and stayed in contact with me the whole journey. Also, the associate Teddy in the front was very professional and a pleasure to have handling my paperwork. The John Harris experience was awesome. 5 stars!!!
Michael H.
Vehicle Make : Toyota
Quick fast and on time
Angie M.
Vehicle Make : GMC
Excellent customer service and my car looks fantastic!
Michael G.
Vehicle Make : Chevrolet
Very satisfied. Only place we'll go!
Jacob B.
Vehicle Make : Acura
Great work. Thanks.
Ivy C.
Vehicle Make : GMC
Appreciated and you're very welcome
Keshia G.
Vehicle Make : Chevrolet
It was not repaired right. I brought my car back and showed them and they had an attitude. I would never ever I mean never had want to use them again.
Willie C.
Vehicle Make : Cadillac
I like the ideal that you provide transportation to the rental place also Leo was very professional in his job
Keyisha C.
Vehicle Make : Mercedes
I have to find time to bring the car bac, there's a piece of the bumper (or something connected to it, maybe a flap) hitting against the wheel when I drive over 45 mph. It makes a very loud noise. It took me almost an hour to get home; I couldnt drive over 45mph on the interstate. I'm very dissatisfied w/this inconvenience.
Kristy W.
Vehicle Make : Mazda
I was very pleased with the work that was done! Will definitely continue using John Harris body shop for future repairs!!
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