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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 209 reviews 83%
4 star 7 reviews 3%
3 star 9 reviews 4%
2 star 13 reviews 5%
1 star 15 reviews 6%
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(All Vehicle Makes)
Wayne D.
Vehicle Make : Dodge
5 out of 5
5/22/2020
Service and repairs were expedited in a timely manner, receptionist was nice and professional.
Felicia G.
Vehicle Make : GMC
5 out of 5
4/25/2020
The service was great and the people were excellent
Shawn D.
Vehicle Make : Chevrolet
5 out of 5
4/23/2020
This isn't my first time having a vehicle service done here at Marlow Heights Body Shop but I am very satisfied with the team players performances & I surly will tell anyone that needs a good body shop to come here.
Mauricio L.
Vehicle Make : Subaru
2 out of 5
4/10/2020
I took the car back on April 10th and they saw how they damaged my rim, Stephanie was telling about a solution and they want the car back so they can take care of it but I don't want to give the car back to you guys because I think at this point you will destroy it. We need to find out a different solution, thank you.
Melanie W.
Vehicle Make : Nissan
5 out of 5
4/3/2020
Thank you for everything you'll have done,great smile and hard work.
James H.
Vehicle Make : GMC
5 out of 5
3/25/2020
Staff was very professional. Kept me updated on every phase.
DEBRA M.
Vehicle Make : ACURA
5 out of 5
12/19/2019
Marlow is the best when it comes to Auto Body work.
MICHAEL T.
Vehicle Make : MERCEDES-BENZ
3 out of 5
12/19/2019
The. Car eas repaired on time. The money in my ash tray was missing. There wrre quarters in the adh tray.
DANIEL M.
Vehicle Make : TOYOTA
5 out of 5
12/6/2019
Everyone did a great job from start to finish I really appreciate being updated and informed of exactly what was going on.
DONNELL F.
Vehicle Make : CHEVROLET
5 out of 5
11/26/2019
i love The service that you provide specially with Miss Sharon she went out of her way to make sure everything was straight
QUANON D.
Vehicle Make : CHRYSLER
5 out of 5
11/22/2019
Excellent customer service very helpful indeed. Ms. Carolyn D from USAA Auto given me a update almost every day and I do appreciate that. When I received my car I was like that's some very good work down to the "T" as I like to say. I am gald that I have chosen Marlow Auto Body Thank you.
CAROLYN J.
Vehicle Make : CHEVROLET
5 out of 5
11/14/2019
The staff was friendly and helpful
CHARMICIELLE V.
Vehicle Make : RAM
5 out of 5
11/6/2019
My RAM 1500 was completed much earlier than expected. Friendly staff from the front desk ladies to my claims representative who handled my USAA claim. Excellent service all around.
VICTORIA B.
Vehicle Make : HYUNDAI
5 out of 5
11/1/2019
Your staff, especially Carol USAA rep and your lovely front desk personnel were kind and helpful. My car was treated with expert care. The repair work was meticulous. I hope I won’t have to use them but if I do Marlow Auto Body will be my go-to.
XAVIER F.
Vehicle Make : MITSUBISHI
5 out of 5
10/31/2019
They are very helpful and they give my car super fast
JEANNE L.
Vehicle Make : TOYOTA
5 out of 5
10/15/2019
Extremely courteous pleasant helpful young ladies. I would highly recommenb Marlow Auto Body to anyone.
EMILY L.
Vehicle Make : TOYOTA
5 out of 5
10/10/2019
This is my second repair service done at Marlow Auto. Just like my first experience, the repair was great. The workmanship is spectacular, it's like I never had an accident. Sharon and her crew do great work. I would highly recommend Marlow Auto.
TAWANA B.
Vehicle Make : HYUNDAI
5 out of 5
10/7/2019
Good job thank your
Darlene L.
Vehicle Make : CHRYSLER
5 out of 5
10/5/2019
I appreciate it all the hard work the communication I have no complaints and this is my second time bringing my vehicle to the shop with complete satisfaction
BEATRICE J.
Vehicle Make : CHEVROLET
5 out of 5
10/2/2019
Keep up the good work!

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