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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 209 reviews 83%
4 star 7 reviews 3%
3 star 9 reviews 4%
2 star 13 reviews 5%
1 star 15 reviews 6%
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(All Vehicle Makes)
Karen H.
Vehicle Make : Nissan
5 out of 5
9/30/2017
Ms Sharon was A Great Inspiration Thank you Mrs Sharon.
Maya S.
Vehicle Make : Nissan
3 out of 5
9/26/2017
No one came out to go over my car with me when I picked my car up to make sure everything was to my satisfaction. They just brought my car out, parked it and brought me my key in the lobby wait area. And that was it. Also the other two times that I got service done for two other accidents my kids and I were offered beverages, but this time I was not offered anything.
Blandain M.
Vehicle Make : Toyota
5 out of 5
9/16/2017
You guys where great. From beginning to ending. Excellent service
Charlene K.
Vehicle Make : Hyundai
3 out of 5
9/1/2017
They didn't clean my car good at all it was still dirtie
Donnicka G.
Vehicle Make : Toyota
5 out of 5
8/25/2017
Awesome job! Great customer service
Janice R.
Vehicle Make : Ford
5 out of 5
8/14/2017
Your associates are aw3some. They have excellent customer swrvice skills and a smile.2 thumbs up
Bobby Ray.
Vehicle Make : Ford
5 out of 5
7/28/2017
Superb service
Joyce Ruth.
Vehicle Make : Ford
5 out of 5
7/27/2017
The staff was both helpful and customer friendly.
Willie R.
Vehicle Make : Chevrolet
5 out of 5
7/12/2017
Well done
Alvis G.
Vehicle Make : Nissan
5 out of 5
7/4/2017
Everything was done fine.
James M.
Vehicle Make : Ford
5 out of 5
6/30/2017
MISS. PEARL WAS GREAT WITH WORKING WITH MY 2016 MUSTANG. AS PARTICULAR AS I WAS WITH MY CAR AND THE FINE TOUCHES ON FINISH. SHE WENT ABOVE AND BEYOND UNTIL I WAS 100 PERCENT SATISFIED. GOD FORBID I WILL HAVE TO USE THE BODYSHOP SERVICES IN THE FUTURE, BUT AS LONG AS MISS. PEARL IS HERE I WILL ALWAYS RETURN WHEN NEEDED!
Tiffany A.
Vehicle Make : Toyota
5 out of 5
6/28/2017
Very friendly, mannerful,and knowledgeable front desk staff. My car was actually done before its time and they gave it a nice wash and she smelled so fresh.
Deborah L.
Vehicle Make : Chevrolet
5 out of 5
6/22/2017
I really appreciated the auto-messages they kept me updated on the progress without having to call myself everyday or every other day to check the status of my vehicle. Initially, I was reluctant to use an alternative body shop. However I'm so very satisfied with the work you guys did an awesome job and the customer service was outstanding-- hands-down.
Barbara S.
Vehicle Make : Dodge
5 out of 5
6/17/2017
The staff was very courteous and helpful
Robin J.
Vehicle Make : Nissan
5 out of 5
6/14/2017
Great job.
William T.
Vehicle Make : Jeep
5 out of 5
6/7/2017
Great
Preneta R.
Vehicle Make : Toyota
3 out of 5
5/21/2017
The paint job where my mirror was replaced was sloppy but I chose not to make a big deal about it.
Anderson C.
Vehicle Make : Jeep
2 out of 5
5/20/2017
My rear right tail light is not working.
Yasheeda G.
Vehicle Make : Chrysler
5 out of 5
5/20/2017
I absolutely love Marlow Auto Body!!!Looks like brand new.... Thanks!!
Evangeline M.
Vehicle Make : Toyota
5 out of 5
5/19/2017
I have nothing but great things to say the staff at MARLOW AUTO BODY. After being involved in a hit and run, I chose to go to MARLOW AUTO BODY because it was close to my home. Taneika Butler immediately contacted me by phone after being notified by NATIONWIDE that I wanted my car fixed there. Taneika was very pleasant and professional, and made an appointment for me to come in the very next day. She addressed me by name as soon as I walked to the counter, my car was taken in the back, and much to my surprise, I was walked over to ENTERPRISE and was In a rent-a-car within minutes. The staff at ENTERPRISE was equally as pleasant, concerned and professional as Taneika was. I've always enjoyed doing business with ENTERPRISE. My car looked brand new. The job that MARLOW AUTO BODY did on my car was fabulous, not to mention, it was washed and vacuumed out when given back to me. I really appreciated Ms. Sharon coming out at the end of my visit to thank me for my business and to make sure I was completely satisfied, and satisfied I was. Marlow Auto Body will ALWAYS have my business. Thanks for a great job!

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