Ed Voyles Honda & Hyundai Collision Center

Everyone was very helpful and the service on our car was on schedule. Also renting a car was very easy, from having the car delivered to the shop and ready to go, to simply dropping off the keys at the desk for return. Thank you for the smooth transition. Joe and Diana ****

Our experience was very easy and they took care of everything with no hassle to us. We appreciate it

Everyone was super nice but I had to point out that trunk lid was not adjusted evenly. It was fixed while I waited but body shop should have caught this. And since picking up car have found that left inter tail Light is scuffed or scratched and needs replacing. There is also s scratch on left wheel panel that needs buffing. The car was also covered with s film of dust or something that I am taking to car wash today. So not ideal results overall.

Ken was helpful!

Everyone was very nice. I really appreciated the text updates every few days during the repair peocess. And my car looked great when I got it back! Thanks for everything!

I went in on a Saturday to get the car appraised which was fine. I was told I needed to talk to the farmers insurance Rep. You would think he should have called me. I sent an email on Sunday wanting to see if I could bring my car in on Tuesday as I'm a school teacher and was heading out on field trip for a few days with kids. No reply. I called 2 times and left messages. I called another time going through ed Voyles main number. I spoke to another guy who then put me to the voice mail to the person and took a message. The guy called me back and made a joke that he does not check his voice mail. He told me I could bring my car in to be fixed. I had to call 2 times to check on my car to see if it as ready. He said he tried to call but could not leave a message when it was completed. The kicks is when I went to pick up the car I was the only customer there with a room full men sitting in their office looking at the computer while I sat on the sofa. I have Honda do all it Service on my cars. Ed Voyles has some work to do and the collision department to get it more customer focused. I'm not sure how it works but I got an email that was supposed to keep me up-to-date on my car however I did not get it until my car was completed. Not sure how this was supposed to work but just wanted to make you aware.

Great job from Ed Voyles. I am highly impressed with the repairs.

My names is Kenia P

Great job Thanks so much

Quick courteous professional service. Rental car process was easy and accessible.

Great service

Extremely professional and courteous!

Ken did a great job of estimating the work to be done and it was delivered on time and to my satisfaction. Thanks!

Great customer service!!

Well I gonna start telling you than my car looks like new again thanks to you and for the great job you did and the best part it was how soon I got my car back Really I never thought to get my car before the date you told me Thank you so much. ED voyles

Matthew was exceptionally helpful and courteous. I will continue to bring my car to your business because of him, although I hope not frequently! Ha!

The work was incredible! I cannot state enough how impressed I am with how my car looks. It's like new! And Ken's customer service was unmatched. Overall a great experience.

Great service from Ken

Excellent service and customer satisfaction! This experience was exemplary based solely on the EXCELLENT attention I received from Matthew Razor. Matt went above and beyond to ensure this was a good experience. Please pass along my thanks to Matt Razor!! Others can learn about truly "delighting a customer" from Matt. Thanks... Car looks great and I did not meet the team that worked on my car but it appears they take pride in their work...

Very professional, responded quickly to all calls and concerns. Matt R was excellent and a pleasure to work with.