Service King Castle Rock

They did great and got my truck back fast within one week

Ross was exceptional and very customer oriented. He kept me informed during the whole process.

I really liked the daily text updates as well as the emails. Angela my service advisor was very easy to work with and kept me well informed.

Ross was extremely helpful and kept me updated on the progress of my car. He explained everything to me when I picked it up and was very friendly and helpful! I will recommend service king to my friends and family.

Thanks for the repair and for detailing the car inside and out

Justin did a great job of keeping me updated over the 5 weeks. Did a great job of communicating.

I appreciated the continual updates and courteous staff

Friendly, prompt and professional service.

Very thorough and extremely professional. Their customer service goes above & beyond

I am so thankful that I took my car to Service King in Castle Rock, Colorado! Russ went above and beyond and over the top to get my car repaired quickly and efficiently as possible and the quality of work men ship is superior! He also gave credit to the manager and technicians who work with him. Thank you so much. I will have to tell all my friends and family members about you guys! (I have 7 sisters who live in the area!)

Very professional, attentive and efficient

Ross was beyond professional, an honest hard worker who does everything in his power to work for his client and make sure the job is done to their satisfaction. He prides himself on hard work and taking care of his customers even if the one who is paying is someone else's insurance company. Ross earned himself and Service King not just a loyal customer until proven otherwise, but recommendations to friends and family.

Ross, my service advisor, and the team did a fantastic job on my car. I can tell they took the time to look over everything thoroughly. I am very happy on the results. Great quality and service.

I waited longer than I should have for a repair, was not told the truth about why I was waiting. Got my truck back with one door that doesn't close right, one (brand new) door with two dents in it and over spray by the weld. When I saw the dents I went back to your body shop caught the supervisor of my truck leaving as I drove up he asked why I was back and without evening getting out of his car say " oh I can see those dents from here" I'll talk to my boss next week and we'll get those fixed. I asked what I am suppose to drive while I'm getting bondo on a new door and was told I'm sure well come up with something . 6 weeks now another week. Obviously my vehicle was not a concern to be fixed timely or correctly. I would really like to understand why. Your service agent didn't seem to care maybe somebody could explain it to me . John A

Quick and easy. Phil is a very nice man