Service King Parker

I appreciated the fact that my service advisor Jenn kept me updated on progress of the repairs

Jennifer, our representative, was very helpful and friendly throughout. She worked hard to be able to deliver the vehicle complete when we needed it.

These guys are great to work with. Thank you, Jennifer!

Fantastic service.

Everyone was thoughtful and kept us informed. Thank you.

was amazing. Great service

Service was a A+ Thank you

The Service King team was very courteous and helpful. Jennifer did an excellent job helping me.

You guys were amazing! I especially appreciate your attention to details, including returning all of my window stickers to their places after the windshield was replaced! You were friendly and timely. And my car looks fantastic! Thank you, Thank You, THANK YOU!!!

Aftermarket parts and oem parts were used to replace the various parts of the front end. This created for uneven gaps between all the various parts. Also a new part that was put on the car has a significant scratch to it when picked up which will be needed to be replaced. The overall job looks okay from 5 to 10 feet away but on actual close inspection was done very sloppy and not to satisfaction and not to the level promised by service king. Upon inspection during vehicle pick up it was me, the customer, who had to notice the sloppy job, uneven gaps, and scratch to the new part. This should not be my job, the car should have been inspected before release which would have shown all the flaws in the repairs done by service king. Additionally, it was nearly impossible to contact my service rep; some days I had to call over 9 times, and leave more than 2 voice messages and was still unable to contact anyone at service king. Overall satisfaction ratings: Work done: 5/10 Customer service: 2/10 I will admit once able to speak with my rep, she was helpful and friendly, but in order to speak with her was a mountainous task. Overall service king rating: 3/10 Would never recommend service king to anyone needing car repairs. Also, 55 miles were put on my car during the repairs which were all body work, unsure as to why so many were put on and after pick up of my vehicle the transmission is jumpy and feels like it was driven hard as if taken for a joy ride. Unhappy with my entire service king experience, very unhappy. ****-****-xxxx

The work was great and fast. Jesse kept me informed and the texts are awesome. Y'all do need a bigger parking lot though. For real.

Jay was excellent in communicating throughout the process and the car was perfect. Definitely would receive a 10 rating. We will be taking all our cars there. Rahn and Kay P

Fantastic experience! Will recommend to others!

I will definitely recommend them to my friends.

Great service. Great work.

I am very pleased with the work Service King did replacing my bumper. The paint matches perfectly and the workmanship is flawless. The time it took to finish the repair was spot on. I appreciate the frequent calls letting me know updates about the repair and also the cost.

Excellent job! Done before time!

Text messages were great!

The repair on my car turned out great! It looked brand new.

Jay is great!! I will be back with my other car.