John F.
Vehicle Make : BMW
You forgot to put on my front license plate. Please help me get it back.
Ricky A.
Vehicle Make : Infiniti
No, they did a great job!
Leslee L.
Vehicle Make : Mazda
I had my car back 5 days early. They were very responsive!
Mark P.
Vehicle Make : Acura
Process is very customer centric. Employees are super friendly and know what they're talking about.
Viola M.
Vehicle Make : Mercedes Benz
I liked daily updates on my vehicle.
John G.
Vehicle Make : Ford
It looks like new, thanks for all the effort put into the project. The wash inside and out was a bonus. Thanks for keeping me up to date and helping me out of a tight parking lot so I didn’t have to return for more work!
Bindi S.
Vehicle Make : Toyota
The team was ABSOLUTELY GREAT! John was great and able to answer any of my questions. Highly recommend!!
James W.
Vehicle Make : Lexus
Repairs were excellent. Paint matched perfectly. Car was delivered on time as promised. I was kept informed daily by Enail on progress. Would recommend shop to anyone needing collision repair.
Elissa M.
Vehicle Make : GMC
The work was excellent, and the staff was courteous. The daily updates were a plus, and the work was done when promised. Very professional staff!
Norman E.
Vehicle Make : Alfa Romeo
Very satisfied!
Phyllis K.
Vehicle Make : Nissan
Service was wonderful. I appreciated that someone could pick me up and take me to the shop.
Richard M.
Vehicle Make : Nissan
It was hard to find a recommendation for you to improve this service. It was outstanding!
Before I fully retired I spent over 40 years in the quality control business; travelled all over the world reviewing quality control practices Including chairman of the American Society for Quality Control for the No. VA section. Safford would be at the top for QC practices.
Richard J. Mascis
Madge G.
Vehicle Make : Audi
Outstanding repair and service. Excellent communication to keep customer updated
Robert W.
Vehicle Make : Mercedes
Staff is very efficient and respectful. Repair was completed just 2 weeks after occurance. Thank you.
Doris B.
Vehicle Make : Honda
The team kept me updated every step of the way. I wish it had taken less time, but the repair work looks great.
Daniel L.
Vehicle Make : Hyundai
You guys were completely on top of how stressful this can be, and made me feel completely at ease regarding my rental and potential overages on the rental which I appreciated. The car looks absolutely brand new, and I didn’t have to think much about it while it was being done, great job
Wallace B.
Vehicle Make : Audi
Excellent service and communication. Employees are friendly and knowledgeable. Customer service is outstanding.
Tim H.
Vehicle Make : Mazda
Everyone I excountered at the Safford was top notch. Everything was streamlined and simple. Never had to wait to be helped at the front desk.
Perfect arrangement with Enterprise. Loved that I could drop the car off at Safford and not worry about dealing with rental return.
The crew did a great job of keeping me updated during the process. They were happy to explain in detail what needed to be done. Always pleasant, knowledgeable, & easy-to-talk to.
I couldn’t be happier.
PS Your location is kind of hidden, with no obvious signs that you are there unless you really look. Don’t know if this was intentional or not.
Lei Z.
Vehicle Make : Toyota
Friendly and professional office staff members, prompt updates and excellent repair work.
Susan S.
Vehicle Make : Honda
Erica was very communicative, and kept us apprised of the status of the repairs.
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