Penny C.
Vehicle Make : Acura
Estimate was accurate, with minimal changes - email updates were very important, and several calls from Leo to give feedback helped proved clarity and understanding of the process.
More importantly the car wa# ready when promised. Thank you! Overall very good experience.
Robert B.
Vehicle Make : Lexus
Very organized and professional.
Art V.
Vehicle Make : Infiniti
Really appreciated the frequent communication via text to let us know the status of the repair. The staff exemplify the meaning of good customer service by their professionalism, friendliness, referring to me by my name, responsiveness, making sure we had a chance to check out the work done before driving off of the lot, and giving us a chance to ask questions. I would like to give a particular shout-out to Fred Williams and Sheryl who are the two I had direct face-to-face contact with.
Edward T.
Vehicle Make : Jeep
They are just the best
Linda F.
Vehicle Make : Mercedes
Everyone was very gracious and kind. Car looks beautiful!!!
Bryan S.
Vehicle Make : Toyota
Thanks to Fred for the communication during the process.
**** Q.
Vehicle Make : Lexus
I think the email updates are an important part of the service.
Lisa H.
Vehicle Make : Mercedes
My car looked great. I just wished someone came out with me to go over the repairs.
Marie-claude R.
Vehicle Make : Honda
Great job
Brandon B.
Vehicle Make : Hyundai
Stated previously in first survey
Elaine F.
Vehicle Make : Toyota
Well done
Kevin M.
Vehicle Make : Hyundai
It was done quickly efficiently cost effective
Erica P.
Vehicle Make : Subaru
Friendly staff, fast work!
Annapolis Yacht.
Vehicle Make : Ford
Yes good work done fast thank you
Victoria K.
Vehicle Make : Dodge
You are a well managed auto body shop.
Michael E.
Vehicle Make : Ford
I liked the fact you could take my vehicle right away and by getting it done ahead of schedule, you saved me on the car rental. Thanks.
Mike Elliott
John L.
Vehicle Make : Nissan
Car looks great!!!
Jerray S.
Vehicle Make : Lexus
The service is always outstanding at Severn Auto Body. I am always treated nice. Thanks again.
Phlillp D.
Vehicle Make : Honda
Everyone with whom I spoke at Severn Auto was more than friendly, professional, and effective. Go Severn River Rugby!
Chris B.
Vehicle Make : Subaru
This was the second time this vehicle had collision damage fixed at SAB and the second time that the car was incorrectly repaired when I came to pick it up. Missing license plate, color not matching, misaligned hood. I've learned NOT to turn in the rental car until I inspect the repair work first. Next time we need to consider other shops.
Social