Stepanie B.
Vehicle Make : Hyundai
Thank you so much!! It was a long road to getting fixed but was not anyones fault, so I understood and you guys helped with the insurance company and it made me extremely happy that you guys helped out so much I appreciated it a lot
Sandra C.
Vehicle Make : Kia
The repairs were completed when promised and the car looks great. It was also spotless. Doing business with Gate City was a pleasure!
**** G.
Vehicle Make : Dodge
They never fixed my horn. I told them it was broken .
Brett R.
Vehicle Make : Hyundai
Frustrating that I had to point out the major body panel alignment issue. After that was corrected and getting the vehicle home, further inspection found the grill to be poorly aligned and under hood panels to be very poorly aligned.
Cost breakdown sheet indicated that time was spent straightening the license plate, definitely did not happen.
Also indicates that the headlights were aligned, that did not happen.
Aftermarket antenna was reinstalled but very visibly not aligned.
Upon getting home I opened the hood to find large amounts of buffing compound that I then needed to spend 20 minutes cleaning up.
Overall the incredible lack of attention to detail was exceptionally disappointing, which gives me great angst in regards to the repair work that I cannot see.
Jordan &.
Vehicle Make : Toyota
Very professional and personal. Thank you!
James H.
Vehicle Make : Honda
Very professional and my car was repaired in a timely fashion. The staff were very friendly. My car looked pretty shiny when I picked it up. Not sure what they used to make it look so spiffy! Thank you.
Nina B.
Vehicle Make : Subaru
Gate city collision was professional and easy to work with. They were timely and proficient.
Donald D.
Vehicle Make : Toyota
It took allot longer to get it in to be service. Other than that it was fine.
Michael C.
Vehicle Make : Toyota
Beautiful job!
Good communications!
Eugene M.
Vehicle Make : Jeep
The Gate City team did an excellent job of reassembling and repainting my car down to the smallest details. The weekly updates from Ashley were very much appreciated also
Stephen E.
Vehicle Make : Toyota
Very professional and it looks great!
John F.
Vehicle Make : Honda
Excellent service, thorough and attentive to our concerns. You did a great job and made the whole mess a lot less stressful. The car looks great! Thank you.
Wendy M.
Vehicle Make : Nissan
Friendly, professional business.
David C.
Vehicle Make : Toyota
Pleasant, easy to deal with. Work done as described. No issues.
Prajwol S.
Vehicle Make : Nissan
Great service
Colin C.
Vehicle Make : Dodge
Very good keeping me updated on the process all staff very nice to deal with
Thank you
Gregg M.
Vehicle Make : Hyundai
My vehicle was fixed properly and the service I was good
Ian H.
Vehicle Make : Honda
The repair was done within the time quoted and I was updated throughout the process. The car looks like new.
Nina C.
Vehicle Make : Jeep
I was so happy to see that the repairs were seamless and the jeep looks better than ever! I was a bit nervous about the suspension repair but Gate City techs are amazing and I can’t even tell that I had to have extensive repairs done...thanks so much to everyone (techs and office peeps) at Gate City for their amazing work!! 10/10 highly recommend!
Kelly D.
Vehicle Make : Lincoln
Everything went great, just took longer than expected. Very nice staff.
Social