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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 316 reviews 88%
4 star 25 reviews 7%
3 star 11 reviews 3%
2 star 2 reviews 1%
1 star 6 reviews 2%
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(All Vehicle Makes)
Jamie H.
Vehicle Make : Infiniti
5 out of 5
2/20/2016
Great Job!
Stephanie B.
Vehicle Make : Honda
5 out of 5
2/10/2016
Great team! Through and completed prior to date promised. Was great to work with and explained all work done to my car. Thanks!
Lauren F.
Vehicle Make : Honda
5 out of 5
2/4/2016
Very professional
Patricia O.
Vehicle Make : Honda
5 out of 5
1/23/2016
Really a very nice staff and I was treated very well! They aim to please.
Joann S.
Vehicle Make : Honda
5 out of 5
1/14/2016
The employees were exceptional, particularly Matt. The process was smooth. Perfect experience.
Mark P.
Vehicle Make : Ford
5 out of 5
1/7/2016
Great CS by Tim. Slight excess spray on bumper caused a drip effect on top bumper, but is manageable.
Mary C.
Vehicle Make : Honda
1 out of 5
11/6/2015
When the car was brought in for repairs, it was reported to your appraiser that the trunk had begun to leak post collision, and it was requested this be checked. In this regard, our insurer told us that if additional damage was found they could do a supplementary. In speaking with Brad on 11/4 when he called to advise the car was ready, I specifically asked whether the trunk needed repair. He told me they had water tested the trunk and found no leaks. He reiterated this when we picked up the car. Upon driving home and opening the trunk, we found the trunk saturated with water and standing water in the spare well. If in fact the trunk was water tested, how was this missed? And, if it was observed, why would you return the car in that condition? I first attempted to reach Tim for his intervention, but ended up speaking with Brad who opined the leak could have come from many places and it appeared only the bumper had been impacted. In calling the insurer, they escalated the claim and authorized additional inspection and repair. We are not pleased with the way the Collision Center handled this thus far.
Marcos F.
Vehicle Make : Dodge
5 out of 5
7/7/2015
Thank you for the hard work
Leslie D.
Vehicle Make : Honda
5 out of 5
7/6/2015
Car looks great and they got it back sooner than expected.
Robert J.
Vehicle Make : Ford
5 out of 5
7/2/2015
Outstanding customer service & superb repair work!! I can understand why my insurance company chose you as one of their preferred providers for collision repair. And, the work was completed so efficiently (time-wise), I was pleasantly surprised when you called to tell me my truck was ready!
Charles B.
Vehicle Make : Ford
5 out of 5
7/2/2015
We are extremely pleased with the process at **** Collision in the repair of our Ford. The repair was so excellent that you can't tell there was ever any damage. Our highest compliments to Matt for his courtesy and competence from start to finish. Thank you
Edward M.
Vehicle Make : Ford
5 out of 5
6/26/2015
The entire experience with **** Collision was outstanding. Their people were professional and competent. I was kept informed of the status of the progress on the repairs of my vehicle on a regular basis. The entire experience, considering what could have been a continuation of a stressful situation, was pleasant and stress free.
B .
Vehicle Make : Ford
5 out of 5
6/10/2015
Matt was awesome to work with. I love that I was kept updated throughout the process. My looks amazing...good as new!
Matthew L.
Vehicle Make : Ford
5 out of 5
6/7/2015
I felt very comfortable with my experience. Interesting that you asked such a definitive question. Time will tell if I can truly say completely. I would recommend **** Collision.
Daryl J.
Vehicle Make : Toyota
5 out of 5
4/25/2015
You guys did an awesone job, again. Thanks.
Mack B.
Vehicle Make : BMW
5 out of 5
4/17/2015
Quality service.
Michael P.
Vehicle Make : Chevrolet
5 out of 5
4/15/2015
Timely repair, great quality!
George S.
Vehicle Make : Dodge
5 out of 5
3/5/2015
Used them before would use them again should the need arise.
Dexter B.
Vehicle Make : Scion
5 out of 5
3/5/2015
Well after having my car into the shop 4 times now and basically knowing everyone's name at this point, I can say every experience was as awesome as the one before. You guys do amazing work and Ive been 100% satisfied every time! Thanks guys!
Cyndi L.
Vehicle Make : Subaru
5 out of 5
2/27/2015
Great job.

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