Northside Collision Cicero, Llc.

My wiper was broke when I left, but seems to be the only issue.

Thank you so much!

The work is not complete on ny car as of yet. I went to pick it up and battery light was on which was not on prior to dropping the car off for repairs. Adam wanted to keep it to see what was missed. I am not comfortable picking up my car until the battery light issue is rectified. Also when I went to pick it up I was left with an empty tank of gas and I did not drop it off without any gas.

Was very pleased with the professional manner in which the repairs were done. Was given frequent text updates on progress. Would highly recommend Northside Collision.

This was a pleasant experience. You made the transition from start to finish with excellent customer service. Your service rep was excellent

I have no complaint about the repair work done. My issue is with your timing i was originally scheduled to have my car repaired on 11/8. I was told that the part wasn’t in so I would have to reschedule. This was fine and I asked when a loner car would be available. I was told 11/20. I felt this would be ample time to receive the part so I agreed. As 11/20 neared I realized I would be out of town and since I was told it would take about a week I relinquished my loner car and hoped for the best. When I returned I was told it hadn’t even been started which made me wonder if I took the loaner if it might have been different. My car was finally completed today 12/4 which is almost a month since I began this experience which to me seems excesdive to have to be without a car. I would really have to consider if I would use your service again or recommend this to my friends. This was a simple bumper replacement and many people could not be without their car for this amount of time.

Scott and Johanna were excellent. I really apreciate all their help and hard work. I will recommend this place and their great service in the future.

Great job and very professional and I liked the text message updates

Great service !

Great job

Everyone was absolutely great there. The girls at the front desk to Scott helping out. They went over the top for me! Great people and place!

Everyone was so wonderful.Especially Nick he kept me updated and in touch with everything He was great. I am so very happy with their service .I would gladly recommend them.

Everything was completed as expected

Constant updates Worked seemlessly with Hanover and Enterprise Made it easy

Scott was professional and easy to work with, I am so far pleased with how my car came out, Thank you.

My car looks good as new!! Thank you.

I appreciated all the updates and being kept up to date on the repaire

Extremely satisfied. Great communication keeping us informed on our vehicle’s progress. Even finished the job a day early. Excellent customer service.

Thanks for the timely service and the texts keeping me posted. Ro stagnitta

The vehicle looks like new. Thanks for the great job !!