Olde Town Auto Body & Paint

This was the 1st time I ever needed a body shop and I could not have enough been happier with the service I received. If I had to give a score 100% or more, all around. Thank you. Carolyn was an outstanding representing for you.

Thank you. My car looks great after the collision with the Dear. All of your staff that I dealt with were polite and cordial, in person and on the phone. You kept me informed and up to date with the repair process, and were even completed earlier than the completion date. thank you for the Old Town Body shop experience. Betty T

A, rare to find a shop that gets it right the first time! USAA.recommended, I can see why... thanks

Well Done, extraordinary great service and production. Very pleased as always.

Everyone was friendly, professional and my car looked great. Service was timely and reasonable.

Great experience and finished before I asked them to have it.

Very good follow through and follow up. Friendly and professional service!

Thank you for the Outstanding customer service, and attention to detail of the staff. You guys did an amazing job repairing my car. I will be a repeat customer, and highly recommend this shop to everyone.

Fantastic service, my car looks great. They were very professional and prompt. Kept me informed every step of the way. 5 Stars.

The service we received at olde town body shop was excellent. We will recommend without reservation this business to our friends! Thank you for your courtesy and expertise!

Small dents in my a post caused by the Mirrow hitting them were missed. The door is not lined up exactly right. There is dirt/trash trapped beneath the new paint. Invoice appears to show used door was purchased from m&m for repairs.

Way better than other body shops. Excellent results and exceptional attention to detail. Would give 6 stars on a scale of 5!

I picked up my 2014 Buick Regal GS yesterday evening and I was very pleased with the quality results and attention to detail. At every step of the way, I was treated with curtesy and respect. Although the collision damage incurred from another reckless driver was minor, Old Town Auto Body & Paint was responsive and professional, keeping me updated and returned my vehicle to me in less than half the time estimated. I would especially like to commend Ms. Carolyn Demps, who was ever-responsive, knowledgeable courteous polite and professional regarding processing my claim, Secondly due to my work schedule, I was in Baltimore, MD stuck in heavy traffic. Bill, in accounting was patient and most supportive in processing the billing (since my bank had set a daily limit) so I could conduct after hours pick-up. From acknowledging the highly skilled technicians and painting artisans I can tell they are all talented quality conscious experts. There is no visible residual indications or traces of any previous damage! I will make this report to my insurance company and happy to refer others to Old Town Auto Body & Paint, as wells as provide additional praiseworthy comments on "yelp", and other social media. Well done! My Old Town Auto Body & Paint experience is by far the most superior expertise I've ever received in auto body repair industry anywhere!

I will recommend your location to others

I was impressed with the customer service and updates. My bumper was scuffed picking it up, and they were awesome about ordering a new one and replacing it for me.

The wonderful woman that took care of me was awesome! She deserves a raise.

Excellent customer service! And, my car was repaired 3 days earlier than projected. Great cleaning job upon delivery. This is my second great experience with Olde Town Body shop. Highly recommend!!

Excellent customer service, very professional staff and went out of their way to accommodate me. I will be referring anyone in need of repairs to use Old Towne Body Shop! Service and quality rocks! Mandi M

Incredible service. And Carol was great. They kept us informed and had the car ready much sooner than we could have hoped for.

I was happy with the entire Service experience. I really liked the interim updates regarding the repair progress and the stage the vehicle was in at a given time.