Body Shop

Real Reviews From Verified Customers

James G.
Vehicle Make : Ford
5 out of 5
2/2/2017
Tim was a greak help my truck looks great thanks.
Mark F.
Vehicle Make : Nissan
5 out of 5
1/28/2017
Tim and the team did a great job with our vehicle. We are very pleased and will continue to use this shop in the future. Mark Farley
David B.
Vehicle Make : Mercedes
5 out of 5
1/27/2017
Jim Davis was great!
Larry S.
Vehicle Make : Kia
5 out of 5
1/21/2017
They did a great job and kept me updated everyday.I really appreciated the whole process for the way it happened.
Rebecca R.
Vehicle Make : Honda
5 out of 5
1/21/2017
They did a great job repairing my vehicle and keeping in contact with me
Kristi S.
Vehicle Make : Smart
5 out of 5
1/19/2017
I appreciate everything. The staff is very informative and top notch. Very pleased with their work.
Brian M.
Vehicle Make : Buick
4 out of 5
1/18/2017
The work done was outstanding, we should've brought our vehicle to them to begin with!
Jack E.
Vehicle Make : Acura
5 out of 5
1/17/2017
Good communications via text.
Suzanne C.
Vehicle Make : Cadillac
5 out of 5
1/14/2017
Appreciate all the updates. Very professional repair shop!
Carla F.
Vehicle Make : GMC
5 out of 5
1/13/2017
Love the text updates!
Joann L.
Vehicle Make : Lexus
5 out of 5
1/12/2017
I was kept updated throughout the entire repair on everything - estimated time of completion, unforeseen costs, etc. I never had to call to ask about my car since I was updated almost daily via text message. When I picked up my car, it looked almost the same as the day I bought it. I was very satisfied with the Mercedes repair shop and would certainly take my car there again if any body work needs to be done.
Setu K.
Vehicle Make : Nissan
5 out of 5
1/9/2017
. thay fix my car properly and professionally... thay did awesome job ... thanks mr jim to help me out ????????????
Bob J.
Vehicle Make : Toyota
5 out of 5
1/9/2017
Car looked great. MK kept me updated throughout the process. They set up my rental. Will definitely use them again.
Megan B.
Vehicle Make : Honda
5 out of 5
1/6/2017
Tim was an excellent representative and made the process so easy for me.
David D.
Vehicle Make : Honda
4 out of 5
12/31/2016
The communication updates through SMS text, the carwise website and the phone calls from Jim were excellent. I've never had that level of communication from a repair establishment. I felt like your team went "beyond the call" to take care of me and look out for the little things.
Mary Z.
Vehicle Make : Hyundai
3 out of 5
12/30/2016
Ok
Zachary W.
Vehicle Make : Honda
5 out of 5
12/24/2016
Customer service was wonderful.
David S.
Vehicle Make : Land Rover
5 out of 5
12/24/2016
The people in the collision center are terrific! We had to wait just a bit for our car to be cleaned up. They kept us entertained and made us feel so comfortable there. I truly believe that this is the best place in Knoxville if you need your car fixed. They did an amazing job and my car looked great! The people there are just wonderful. My husband and I both talked about how nice everyone was there. The beautiful sweet young lady there at the desk at the collision center...the guys that work there...the manager of yhe collision center...just everyone...made us feel so welcome there. We can't say enough nice things about them. :) please tell them how appreciated they all are. Sincerely, David and Carol Sublett
Kerrie H.
Vehicle Make : Mercedes
5 out of 5
12/23/2016
Great communication while repair was being done. Great customer service.
Michael Z.
Vehicle Make : Lexus
5 out of 5
12/17/2016
Very much appreciated the status updates.

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