Edith A.
Vehicle Make : Chevrolet
I AM OVER THE MOON EXCITED ABOUT MY EXPERIENCE AT KOOL. THE TEXTS THAT I RECEIVED ABOUT THE STATUS AND THE COMPLETION DATE OF MY VEHICLE. THE QUALITY OF THE REPAIR WAS OUTSTANDING AND THE PROFESSIONALISM AND THE COURTEOUS OF THE STAFF WAS ALSO OUTSTANDING. I ESPECIALLY LIKED THE AVAILABILITY OF ROBERT WHEN I CALLED WITH QUESTIONS. I WOULD RECOMMEND KOOL TO ANYONE THAT WAS IN NEED OF BODY WORK.
Vanard W.
Vehicle Make : Nissan
Great service
Peter P.
Vehicle Make : Ford
Job well done...
Prompt efficient good workmanship
Gilberto D.
Vehicle Make : Honda
Robert from the body shop should be recognized for his professionalism and for his excellent customer service. He kept me informed throughout the process although I was 2000 miles away. I am extremely satisfied with the entire experience. Thank you.
Jon R.
Vehicle Make : Dodge
Above and beyond! Thank you.
Joan B.
Vehicle Make : Chrysler
Yes very much so.
Morris B.
Vehicle Make : Volkswagen
Nice job. Thanks. The car looks so good now, someone thought I bought a new car today when they saw me driving it.
Matthew S.
Vehicle Make : BMW
Service was friendly but was very slow with very few updates. Upon completion of work, vehicle was released without working headlights. Vehicle was brought back same day for corrective action. Headlights were able to be turned on, but are so out of focus they provide virtually no illumination, and are thus unusable and unsafe for night time driving. Vehicle brought back next day, and headlights were unable to be repaired.
Ramona C.
Vehicle Make : Ford
Only complaint is detailing was not good. Repair work was fine.
Misty D.
Vehicle Make : Subaru
They finished the work a day and a half earlier than expected! The work is flawless! The employees were more than helpful and polite! Will use again and reference!! Thank you for taking care of my baby!!
Hume T.
Vehicle Make : BMW
I have used Kool's body shop three times. Every time, the staff was helpful, informative and very nice. The body work has been excellent each time. We will use Kool Automotive in the future. :-)
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