Body Shop

Real Reviews From Verified Customers

Patrick D.
Vehicle Make : Ram
5 out of 5
6/9/2022
Very happy
Rina S.
Vehicle Make : Jeep
5 out of 5
5/5/2022
great to deal with from start to finish
Timothy T.
Vehicle Make : Lexus
4 out of 5
4/22/2022
Your team kept informed even with poor supply chain.
Kathleen V.
Vehicle Make : Toyota
5 out of 5
3/12/2022
Completely satisfied with the overall experience! Customer service was excellent, work performed was by far the best! Very happy with this business!
Charles R.
Vehicle Make : Toyota
5 out of 5
3/12/2022
Excellent work, completed in a timely manner. Highly recommend using Gate City Collision.
Nicole O.
Vehicle Make : Nissan
5 out of 5
3/5/2022
I feel like I’m in a new car! Thank you!
Ian David.
Vehicle Make : Subaru
5 out of 5
12/10/2021
While the repairs took 3+ months, the car drives great and there's no sign of the damage. Nice work.
Niranjan T.
Vehicle Make : Acura
1 out of 5
12/1/2021
Repair plan was deviated from and never informed me. Only when I went to pick up the vehicle, I came to know that the lift gate was repaired instead of replaced. This was done to reduce the cost for the insurance company not for the integrity of the vehicle. Right course of action was to replace the lift gate. On top of it, There is still work pending parts acquisition. No clue when this will be done. Although the company is paid. Not happy at all.
Michael B.
Vehicle Make : Buick
5 out of 5
11/16/2021
The car was so clean inside and out
Kathi H.
Vehicle Make : Subaru
5 out of 5
11/13/2021
Repair done looks awesome! Also thank you for cleaning the inside of the car. I am very pleased.
Sharon O.
Vehicle Make : Audi
5 out of 5
11/4/2021
The team at Gate City was so helpful. They communicated with Enterprise for my rental, my insurance company for updates, and communicated with me. Highly recommend them.
Dmitrii G.
Vehicle Make : Acura
4 out of 5
10/10/2021
Everything is OK!
Cheyenne B.
Vehicle Make : Nissan
5 out of 5
8/21/2021
They did a great job on the repair and I’m glad they were able to do it for us!
John H.
Vehicle Make : Audi
5 out of 5
8/19/2021
Gate City Collision Merrimack did a wonderful repair job. Employees were courteous, efficient, and kept us up to date with on repair status and completion timeline. Unfortunately, I have had to return a few times and they have never disappointed. Highly recommend this company
Megan H.
Vehicle Make : Toyota
5 out of 5
8/2/2021
The process of getting my vehicle fixed after my accident was incredibly smooth. Gate City worked with my insurance company as well as the rental car company to get the job done with very little involvement from me. They communicated via text every day to keep me updated on where my car was in the process. Thank you for taking a great deal of stress out of a stressful situation.
Lisa F.
Vehicle Make : Dodge
5 out of 5
7/30/2021
Everyone at Gate City Collison was very helpful and professional, by keeping me informed and making sure my car was done right!
An Douglas.
Vehicle Make : Acura
5 out of 5
7/15/2021
Great and Friendly staff. Very helpful with Enterprise Rental Car assistance. Excellent job in all areas Well Done 7 stars ??
Robert K.
Vehicle Make : Toyota
5 out of 5
6/13/2021
Great work and got it back ahead of schedule. Team was very helpful!
Marlene B.
Vehicle Make : Lexus
5 out of 5
6/9/2021
The entire staff was so helpful and friendly. I was kept up to date throughout the entire process!
Ross C.
Vehicle Make : Toyota
5 out of 5
6/3/2021
Great experience, I would have cleaned the car better if I knew you were going to go above and beyond my expectations, thank you so much!!

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