Body Shop

Real Reviews From Verified Customers

Edward S.
Vehicle Make : Nissan
5 out of 5
7/2/2021
As long as I live in the area I will only use Gate City. You guys make the whole experience very simple and the work is top notch. Thank you!
Sue H.
Vehicle Make : Subaru
5 out of 5
6/30/2021
Great service, friendly staff. Great repair! Car delivered clean inside and out!
Susan M.
Vehicle Make : Jeep
5 out of 5
6/27/2021
Great job!
Chris M.
Vehicle Make : Jeep
5 out of 5
6/9/2021
Very friendly and professional. They kept me up to date with progress and helped with getting a rental car while the repairs were being done.
Roberto G.
Vehicle Make : Toyota
5 out of 5
5/29/2021
Very good, thank you
Anthony T.
Vehicle Make : Kia
4 out of 5
5/22/2021
Gate City did a wonderful job and the car was ready earlier than expected and looked beautiful and sparkling clean. Staff was great,
Nancy C.
Vehicle Make : Toyota
5 out of 5
5/19/2021
Did a great job!!!
James M.
Vehicle Make : Nissan
4 out of 5
5/12/2021
Thank you for the excellent work. As usual. Hopefully we don't need to see you again anytime soon, but you do great work. Thanks again. Jim Moffitt
Robert C.
Vehicle Make : Toyota
5 out of 5
4/30/2021
Appreciated getting an appointment the same day. Appreciated updates while vehicle was in the shop, and very satisfied with how fast repairs took. Overall would highly recommend Gate City Collision
Raymond N.
Vehicle Make : Chevrolet
5 out of 5
4/10/2021
Car looks perfect!
Ollire L.
Vehicle Make : Kia
1 out of 5
4/3/2021
Please don’t bother contacting me. I left my full feedback in the satisfaction survey that I already filled out.
Carol M.
Vehicle Make : Chevrolet
5 out of 5
4/2/2021
Thank you
Shirley D.
Vehicle Make : Jeep
5 out of 5
3/17/2021
Great repair and service. Thank you for keeping me updated through the process.
Janet G.
Vehicle Make : Jeep
5 out of 5
3/16/2021
Responsive, pleasant, clean kept us well informed on the process
Shantay H.
Vehicle Make : Nissan
4 out of 5
3/13/2021
Awesome experience all the way around. Really great team! Good work and good customer service , I will be back for sure. My only complaint was that in the intake process I was not able to upload my own pictures that were important to me to highlight because the AI was very specific. But I could have been confused about that part of the process. In the end the car was repaired exactly how I wanted and I was pleased with end result.
Candace C.
Vehicle Make : Toyota
5 out of 5
3/2/2021
They were a pleasure to deal with, very professional and courteous. Bonus, I got my car detailed after they serviced it and it looks brand new.
Susan T.
Vehicle Make : Mazda
5 out of 5
1/27/2021
Everything was great.
Stephen A.
Vehicle Make : Volvo
2 out of 5
10/6/2020
The repair and cost was perfect! The time it took to complete the repair was poor. I dropped the car off on-time for my appointment and it took 3 weeks to replace the bumper and get the car to me. During the appraisal it was communicated that the repair would take ****-2 weeks. You have to remember that people don’t have their car while it’s being fixed, which is a big deal for most people. Getting the car back to your customer quickly should be just as important as the cost and quality of the work.
Cole G.
Vehicle Make : Subaru
1 out of 5
9/24/2020
Only because I wished the asked if I wanted to touch up on scratches while they were painting from the accident. I would have liked to get them taken care of.
John S.
Vehicle Make : Ram
5 out of 5
9/12/2020
Keep up the great work!

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