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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 219 reviews 63%
4 star 34 reviews 10%
3 star 11 reviews 3%
2 star 35 reviews 10%
1 star 50 reviews 14%
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(All Vehicle Makes)
Addren D.
Vehicle Make : Toyota
5 out of 5
5/8/2022
TJ did an excellent job and was a pleasure to work with.
Cynthia L.
Vehicle Make : Nissan
1 out of 5
5/7/2022
It’s not finished yet because Nissan didn’t connect the sensors on on gas tank when Toyota Collision sent it over to be repaired. Other than that, Toyota Collision is still standing by us.
Kenric W.
Vehicle Make : Toyota
4 out of 5
5/5/2022
They did a great job on the repair itself. The length of the repair was an issue, but it was more the insurance company than the repair station.
Douglas A.
Vehicle Make : Toyota
5 out of 5
4/30/2022
Friendly and professional communications. Perfect experience.
Robert L.
Vehicle Make : Toyota
5 out of 5
4/27/2022
You can tell them they done an excellent job ????
Javier H.
Vehicle Make : Toyota
3 out of 5
4/24/2022
I am completely satisfied with the work done.
Will B.
Vehicle Make : Toyota
4 out of 5
4/22/2022
Jeff is fantastic. We did have to have the truck’s repairs improved before we could accept the vehicle back meaning the paint and door alignment were not correct. Jeff was fantastic and friendly throughout.
Marilyn C.
Vehicle Make : Toyota
2 out of 5
4/14/2022
It took 4onths to get my car repaired. Dec through Feb Rice did not communicate with me at all. My car was repaired in March only after I received help.
Diane E.
Vehicle Make : Toyota
4 out of 5
4/11/2022
Everything appears to be working well
Scott A.
Vehicle Make : Toyota
5 out of 5
4/8/2022
Everyone there was very friendly and helpful.
William K.
Vehicle Make : Toyota
3 out of 5
4/2/2022
I have already completed the survey with comments. Please stop sending additional information. Thanks
Drew B.
Vehicle Make : Toyota
5 out of 5
3/30/2022
I appreciate the professionalism with which my service was handled from the continuous updates to the quality results I received. Please let all involved know how delighted I am with your team's performance.
Matthew M.
Vehicle Make : Toyota
5 out of 5
3/26/2022
Very organized and knowledgeable.
Kevin S.
Vehicle Make : Toyota
5 out of 5
3/20/2022
I completely trust them. They are fantastic and know what they are doing.
Pankaj C.
Vehicle Make : Toyota
4 out of 5
3/18/2022
Price was reasonable when compared to other quotes I had. Lifetime warranty and hopefully honored. Good service by TJ Dodd.
Raymond M.
Vehicle Make : Toyota
3 out of 5
3/18/2022
Work not finished
Nancy B.
Vehicle Make : Toyota
1 out of 5
3/12/2022
Repair time took to long. Also no returned phone calls after messages were left.
Kay W.
Vehicle Make : Toyota
5 out of 5
3/10/2022
Rice did an Excellent job on the repair of my SUV. I was keep up to date on the progress of my repair. Ms A. Lewis was a wonderful person to work with. In the future If i need to have a repair completed, I will certainly return her.
Wayne B.
Vehicle Make : Toyota
2 out of 5
3/3/2022
Had my vehicle for **** month for 30 hours of estimated labor. Poor communication from service advisor.
Allan R.
Vehicle Make : Toyota
2 out of 5
2/27/2022
Combination of no communication and poor / incorrect information on updates and vehicle status.

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