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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 219 reviews 63%
4 star 34 reviews 10%
3 star 11 reviews 3%
2 star 35 reviews 10%
1 star 50 reviews 14%
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(All Vehicle Makes)
Vickie W.
Vehicle Make : Toyota
4 out of 5
2/7/2024
I wouldn't trust anyone else to repair my Toyota.
Esther S.
Vehicle Make : Toyota
2 out of 5
2/1/2024
I had a bad experience especially with the office staff. They would not call me back with any updates on my car when promised by staff on an update. I did not care if the car was not done or not. I just think they should have been more considered of the customer to at least return my call. The car repair job was great, so I had no problems with the repair job. However, the customer service failed to keep their promises of returning calls. Therefore, I do not want a call back from a representative because I could get a customer representative to call me back when I just wanted a simple update.
Robert H.
Vehicle Make : Toyota
5 out of 5
1/31/2024
thanks for pleasant interactions with the staff and for a job very well done.
Nikki K.
Vehicle Make : Toyota
1 out of 5
1/28/2024
Panel gap not aligned and rattle in rear hatch.
****B.
Vehicle Make : Toyota
5 out of 5
1/28/2024
Excellent work
Sherry D.
Vehicle Make : Toyota
4 out of 5
1/28/2024
Although my Toyota was finally deemed totaled and not repaired, Toyota of Greensboro Collision was thorough, and persevered through the difficult process of negotiating with the insurance company. They were always easy to deal with. I would recommend them highly.
Bronzella F.
Vehicle Make : Toyota
5 out of 5
1/27/2024
Outstanding
James P.
Vehicle Make : Toyota
5 out of 5
1/27/2024
Great job people very professional.
Philip J.
Vehicle Make : Toyota
5 out of 5
1/6/2024
A terrific job and great employees. I couldn’t be happier.
Jake P.
Vehicle Make : Toyota
2 out of 5
12/24/2023
You did not check the car from front to back as it had been in an accident. This required two separate times in the shop and two separate rental cars and two times dealing with insurance. Had you done due diligence the first time, the total cost of repairs would have “totaled” the car. Plus you wouldn’t release the car the first time you said it was ready because the insurance company had not paid you. Thats between you and insurance. The accident was stressful enough, but you all just made it worse.
Nancy C.
Vehicle Make : Toyota
5 out of 5
12/7/2023
I simply trust that you will do a great job at a fair price.
Marylou R.
Vehicle Make : Toyota
5 out of 5
12/6/2023
Great experience! Everyone was helpful and kept me informed of work progress!
Michelle J.
Vehicle Make : Toyota
5 out of 5
12/2/2023
Fast, friendly staff, easy to work with!
Leslie J.
Vehicle Make : Toyota
2 out of 5
11/24/2023
Repair was performed but left messy from the job.
Brian S.
Vehicle Make : Toyota
5 out of 5
11/15/2023
Awesome job, looks like brand new off the carrier! These people do good work and have great customer service! I would recommend anyone to come to this body shop! Thanks again for your services!
Donna D.
Vehicle Make : Toyota
5 out of 5
11/6/2023
Office staff were extremely helpful and friendly.
Melanie H.
Vehicle Make : Toyota
5 out of 5
10/4/2023
Very professional and you do wonderful work. I'll recommend you to my family and co-workers.
Barbara P.
Vehicle Make : Toyota
4 out of 5
9/24/2023
The repair work was fine. Initially I was informed the repairs would take about a week. The communication between insurance adjuster and Toyota of Greensboro caused me some anxiety when it was communicated that I could anticipate the car being ready in 30 days. Suddenly it was ready less than a week later. Not sure what happened there, but everything appears to be fine. The adjuster and the adjuster's client assured me everything was going to be Okay and it did work out. So Thank you everyone.
Veronica D.
Vehicle Make : Lexus
5 out of 5
9/23/2023
Very nice front desk services with Amber and very courteous gentleman delivered my vehicle promptly. The repair work was done on time!
Donald C.
Vehicle Make : Toyota
4 out of 5
9/22/2023
The workq was of high quality.

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