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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 219 reviews 63%
4 star 34 reviews 10%
3 star 11 reviews 3%
2 star 35 reviews 10%
1 star 50 reviews 14%
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(All Vehicle Makes)
Kathy W.
Vehicle Make : Chevrolet
2 out of 5
10/31/2017
I’ ve been to Rice to pick up my car three times and am going for the fourth time today to “hopefully “ pick up my car. I pointed out repairs that needed to be made last Friday. When my husband and I went to pick it up on Saturday, the repair were incomplete and unacceptable. Now I have to go to Rice again today. Rice did excellent work on my Scion. In the future I will take my Chevy to a Chevy dealership.
Rashawd R.
Vehicle Make : Nissan
5 out of 5
10/12/2017
I appreciated the emails giving me updates on my vehicle. Everyone was friendly and the quality of the repair is incredible. Thank you!
John L.
Vehicle Make : Toyota
1 out of 5
10/12/2017
The car was repaired, however, there were two new problems I found when I picked up the car: ****) there were dots of white paint (on my black car) - this was fixed (they were removed) 2) the (paint) finish was dulled near the area where the white paint spots appeared; they won't fix this. They told me it must have come in with these issues. I can tell you that it didn't have either of these issues when I dropped it off. I recently bought this Camry from Rice - used car division, I also bought 2 new cars from Rice over the last few years. This Camry may have been my last purchase. Unhappy, John L
Robert G.
Vehicle Make : Kia
5 out of 5
10/4/2017
Communication was top notch. Service was fast and results exceeded my expectations. Staff was very kind.
Peter T..
Vehicle Make : Toyota
5 out of 5
10/1/2017
Excellent service from all employees.
Wofford J.
Vehicle Make : Toyota
5 out of 5
10/1/2017
Car looks great - excellent paint match.
Debora H.
Vehicle Make : Volkswagen
5 out of 5
9/29/2017
Job well done thank you.
Clinton H.
Vehicle Make : Toyota
5 out of 5
9/19/2017
Perfect experience! All staff were professional, courteous, friendly and efficient. Exceeded all expectations!
Michelle P.
Vehicle Make : Honda
5 out of 5
4/11/2017
Thank you. My car looks as good as new! I loved the text updates.

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