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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 219 reviews 63%
4 star 34 reviews 10%
3 star 11 reviews 3%
2 star 35 reviews 10%
1 star 50 reviews 14%
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(All Vehicle Makes)
Meredith G.
Vehicle Make : Lexus
5 out of 5
9/7/2018
Friendly staff and speedy repairs. THANK YOU! Meredith G
John S.
Vehicle Make : Toyota
5 out of 5
8/16/2018
Everything was fine.
Charlotte S.
Vehicle Make : GMC
5 out of 5
8/8/2018
Everyone was friendly and respectful. They went out of their way to answer questions and help in anyway getting my vehicle back.
John B.
Vehicle Make : Toyota
5 out of 5
8/3/2018
Every member of your team were wonderful! Joy was very nice when I picked my vehicle up. Congratulations on a customer friendly team.
Gene And.
Vehicle Make : Ford
5 out of 5
6/29/2018
Customer service top notch repair work fantastic next time I get into a fight with a tree I know where to bring my baby
Woodrow G.
Vehicle Make : Toyota
4 out of 5
5/24/2018
Looks good, drives good. Can't tell it was in an accident. Would have liked it if the washer fluid had been replaced with the new washer container. (small thing).
Tin D.
Vehicle Make : Toyota
5 out of 5
5/5/2018
Everyone was wonderful and they did a great job! Very accommodating and super helpful
Sara H.
Vehicle Make : Toyota
5 out of 5
4/17/2018
Everyone was very helpful, and was always responsive to my questions. I love the Uber option for transportation.
Sherree S.
Vehicle Make : Toyota
1 out of 5
4/12/2018
Automatic start still not working no one followed up at this point
Lloyd M.
Vehicle Make : Toyota
5 out of 5
4/10/2018
Everything went really well and I appreciate the level of service we received.
Merrill F.
Vehicle Make : Lexus
5 out of 5
3/27/2018
On time & always professional.
Yi L.
Vehicle Make : Honda
5 out of 5
3/21/2018
No comment , every time we bring car in the service is always excellent
Bertram W.
Vehicle Make : Toyota
5 out of 5
3/15/2018
Great job! I had one question concerning the work, after taking a look at my car and it was addressed immediately.
Christiane M.
Vehicle Make : Toyota
5 out of 5
3/7/2018
Everytime I have had my Toyota repaired at the collision center or serviced at the dealership; y’all have always exceeded customer service expectations! You have a customer for life!
Ned H.
Vehicle Make : Toyota
5 out of 5
3/6/2018
Done in a good and fast time Thank you very much
Steve W.
Vehicle Make : Toyota
3 out of 5
2/28/2018
The repair itself was well done. However, I was told on Friday 2/16 that the part that was backordered would be in on Monday the 19th, and they would call when it arrived. When I heard nothing on Monday, I called on Tuesday the 20th and was told that the part would not be in until Friday, so I picked up the car that day. I was told that they would call the minute it arrived. I called on Friday at 9:30 AM and was told that the part had arrived a half hour ago. I know people are busy, but I wonder how much longer I would have had to wait if I had not called.
Rosemary C.
Vehicle Make : Nissan
5 out of 5
1/10/2018
Excellent customer service we were informed and updated several times a week. Again outstanding
Steve W.
Vehicle Make : Toyota
5 out of 5
11/25/2017
Super repair job. Once I found the place, everyone was very nice and helpful.
Abigail D.
Vehicle Make : Toyota
1 out of 5
11/16/2017
Rear view mirror fell apart
David A.
Vehicle Make : Toyota
5 out of 5
11/2/2017
My accident was bad luck but I'm grateful to have had such a caring and friendly team that Toyota gave me, I am beyond pleased with the service, Thank you.

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