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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 124 reviews 91%
4 star 1 reviews 1%
3 star 7 reviews 5%
2 star 2 reviews 1%
1 star 3 reviews 2%
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(All Vehicle Makes)
Michelle E.
Vehicle Make : Audi
5 out of 5
3/22/2016
Everyone was amazing and I could not have had a better experience!
Amber J.
Vehicle Make : BMW
5 out of 5
3/16/2016
Bob was excellent!
Richard L.
Vehicle Make : Audi
5 out of 5
3/10/2016
First rate service and craftsmanship
Ronell C.
Vehicle Make : BMW
5 out of 5
2/27/2016
Professional work, and great communication. Thank you.
Jeremy S.
Vehicle Make : Audi
5 out of 5
2/20/2016
All of the staff were fast and very helpful.
Cathleen M.
Vehicle Make : Chevrolet
5 out of 5
2/20/2016
I was a little apprehensive at first because it was very busy, crowded and chaotic when I came in for my appraisal. I was reassured by Bob Z and Lucinda that they would be able to make the repairs to my vehicle in a timely fashion but without sacrificing quality. I was pleased with the text messages and update phone calls informing me of the progress. My car looks like it is brand new!
Michele A.
Vehicle Make : Land Rover
5 out of 5
2/18/2016
Bob and the entire team did a great job. USAA chose the right body shop as European really made me feel so comfortable from the minute I brought the car in, they explained the process, the time frame, and kept in constant touch. I couldn't ask for anything more!! I hope I never see them again, but I will recommend to all. Michele A
Nicholas D.
Vehicle Make : Subaru
5 out of 5
2/11/2016
You guys did a great job on my wife's Subaru. I will surely recommend European paint and body to my friends and family.
Andrea G.
Vehicle Make : Cadillac
5 out of 5
2/6/2016
U did a great job and I was very happy
Klaus M.
Vehicle Make : Audi
3 out of 5
1/30/2016
I am very satisfied with the technical work of the repair! I was not satisfied with the agreeing of the dates for the delivery of the car in your facility and the dates of picking up the car, which were put off 4 times! Very annoying was that I was told some of the delays were my fault because I didnt follow was I was told. As a foreigner my english is not so perfect but in general I understand quite well, and so I strongly believe that mistakes in your organisation were put on me. Maybe it would be very helpful if your employees would spend a little more time to explain things to foreigners which are not used to your procedures.
Jasmine P.
Vehicle Make : Honda
5 out of 5
12/12/2015
Professional, on time, efficient, good work. Bob and Lucinda were great!
Lori And.
Vehicle Make : BMW
3 out of 5
11/26/2015
I appreciate the email communications. There is one thing I noticed is driver door doesn't open immediately. Tried to call after I got home, but was a bit late. Got stuck in my car at store parking lot. Strange thing when I pull The handle and slam it back it opens. I can deal with it till I get back from my trip and stop by to check it out. Thank you for bringing my car back to how it looked before the accident. Regards Jay
Stanley W.
Vehicle Make : BMW
5 out of 5
11/25/2015
Bob Zeno did a tremendous job I was impressed with the professional caring way that you handled my car. I am grateful for all the kindness and professionalism that you showed. Thank you. It was a pleasure meeting Frank.
Daniel D.
Vehicle Make : Chrysler
5 out of 5
11/24/2015
Not only am I pleased with the quality of repair but Frank and his team communicated with me multiple times to keep me abreast of their progress. They provided exceptional service. Very impressive.
Jonathan P.
Vehicle Make : Hyundai
5 out of 5
11/17/2015
Best service I've found ever! Bob is great.
Janet O.
Vehicle Make : Audi
5 out of 5
11/1/2015
Bob was very professional and considerate. My car was finished ahead of schedule and he kept me updated through the entire process. Thank you!
Brittany W.
Vehicle Make : Ford
5 out of 5
10/23/2015
Great service. Kept me updated the whole time. Everyone was extremely polite and when I got my car back it looked the best it has ever looked very clean!! I have nothing bad to say at all!! Great place.
**** G.
Vehicle Make : Lincoln
5 out of 5
10/21/2015
Excellent
John G.
Vehicle Make : Volvo
5 out of 5
9/4/2015
Great job again! Everything looks great and was completed early. Thank you very much!
Robert R.
Vehicle Make : Lexus
5 out of 5
8/28/2015
A pleasure dealing with Bob and the team at European Paint and Body !

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