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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 124 reviews 91%
4 star 1 reviews 1%
3 star 7 reviews 5%
2 star 2 reviews 1%
1 star 3 reviews 2%
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(All Vehicle Makes)
Sandra C.
Vehicle Make : BMW
5 out of 5
3/21/2017
Good work, on price estimate
Greg S.
Vehicle Make : Chevrolet
5 out of 5
3/13/2017
the people who work at EP&B were extremely nice and accommodating. I was very impressed with their attention to detail in fixing my car. I would definitely use their services again and recommend them.
John M.
Vehicle Make : Mercedes
5 out of 5
3/9/2017
From day one we were treated like family. Nick, Lucinda and Domingo are the best!
James D.
Vehicle Make : Audi
5 out of 5
2/11/2017
Everyone was very professional and we are very happy with how our car looks. Thanks for everything!
Upton C.
Vehicle Make : BMW
5 out of 5
2/4/2017
I was satisfied and job was completely on time.
Curtis M.
Vehicle Make : BMW
5 out of 5
1/28/2017
The service was great. Mr Bob and his team are the best. If I ever need anything done in the future I will be coming there.
Maureen O.
Vehicle Make : Hyundai
5 out of 5
1/28/2017
Great job repairing my car. Thank you!
Steve F.
Vehicle Make : BMW
5 out of 5
1/28/2017
Nick was terrific. Great communication every step of the way
Elissa R.
Vehicle Make : Honda
1 out of 5
1/28/2017
I was told to pick up by 5pm - my vehicle was not ready. Then when it was supposed to be ready, there was newly discovered damage to the new taillight and to my roof rack frame. After having my vehicle for two weeks, I have to return for these repairs to be completed.
Donna N.
Vehicle Make : Toyota
5 out of 5
1/28/2017
Bob and the secretarial staff were extremely helpful.
Stacy Y.
Vehicle Make : Nissan
5 out of 5
1/25/2017
Thank you for a great job & keeping me up to date on my vehicles' progress.
Alexi G.
Vehicle Make : Toyota
5 out of 5
1/14/2017
Every thing came out good
Michael Derek.
Vehicle Make : Dodge
3 out of 5
1/7/2017
As far as the paint job it was very good. I'm in the business so my standards are high. My compliment, which I'm far from the type of person is my backup camera is not working it's a blue screen when the car goes into reverse. I called tonight and left a message being the shop was after hours. The bed of the truck was painted drivers side so the tailgate was removed I'm sure at one time or another. The 2nd issue is the tailgate has 3 nicks in it, a scratch about 2 inches long and a area that looks like someone rub to hard and scratch it pretty good. I should have inspected the whole truck when I picked it up but I just looked over the repaired area. A coworker told me about the tailgate because he knows how I keep my vehicles. I also called back after the 1st call to inform about the tailgate. Please call me when someone reviews this email to address the issues that came about. Thank you. Michael Grear
Sczhrnae J.
Vehicle Make : Dodge
5 out of 5
12/16/2016
Bob was excellent at keeping me informed from start to finish. He provided excellent costumer service. Ensured me as a client that all is well. I had no worries with my car in the care of European. Thank you so much for a job well done. A special thanks to Bob for treating me like family..
James F.
Vehicle Make : Honda
5 out of 5
11/9/2016
Very professional in every way from the management to the office personnel.
Cheryl D.
Vehicle Make : Hyundai
2 out of 5
11/8/2016
I was interrupted too often when asking questions (a clear sign that I was not heard). Also male employees in 2016 need to not call female customers "sweetie". A male customer would've had a better time.
Jayne G.
Vehicle Make : Mini Cooper
1 out of 5
10/29/2016
I haven't picked up my car yet!
Larry R.
Vehicle Make : Toyota
5 out of 5
10/28/2016
The job was completed ahead of promised date, the repair looks as good as new, the car was cleaned inside and out before delivery. My wife and I thank you for a job well done.
Linda C.
Vehicle Make : Acura
5 out of 5
10/21/2016
Bob was extremely personable, comforting and had s welcoming sense of humor ????????????
Theodore &.
Vehicle Make : BMW
3 out of 5
10/18/2016
Everything was fine, even the help in the end to reset my clock and check the tire pressure. Thank you. Hopefully I won't need your help in the future but if I do I know who to call.

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