Seattle Automotive, Inc.

I appreciate the complete walk through I was given, the detailed estimate, the gracious, easy adjustment to the estimate when I made changes, and the quality of the work itself. Thank you so much. The work was done in a timely,professional way and I appreciated the friendly service too.

The repairs were done perfectly it looked as if nothing had ever needed fixing I was quite pleased with the staff from the reception ladies to the repair techs in the back great place I would definitely recommend this shop to all my friends for their auto body needs.

5 star

Every step of the way from initial greeting, regular updates and follow up, to getting my car back today 4 days early - my entire experience has been high quality, top notch service. Including your team at Enterprise - everyone I interacted with are exceptional professionals that seem to truly care about making a bad experience the best it can be. Any expectation was exceeded by managers and associates alike. Thank you very much! I am already recommending you to friends, family and colleagues.

Looks good. No complaints.

Thank you so much for buffering a scratch on my car and the very timely service! Everyone was very clear and polite. For an unpleasant circumstance I had a lovely experience with you!

I really appreciate the great customer service! Lonnie was totally awesome and very detailed orientated. I felt as though he was treating my car as well as he treat his own vehicle. Thanks Lonnie, I felt really special and your attentiveness to my car has encouraged me to pay and give more special attention to my car.

The repair was perfect and done in a timely manner. Also, they washed and vacuumed my car. Excellent service.

There were several superficial scratches that you could have easily buffed out for me. I am paying you/my insurance a deductible regardless of the actual cost. I believe my estimate was also highly inflated to make it more appealing for me to make the claim. I feel the entire experience was rushed and I will not come back.

Helpful, friendly, available to answer questions and to just listen to my venting about the carelessness of the guy rear-ended me. The best part was that the car was ready a full week early, in time for July 4 . I'd give them 6 stars out of 5!!

Great experience

Your cleanliness, courteousness and competence of staff and repairmen is outstandinig; not to say, timeliness and communication. Although, I hope I don't need your services any time soon; I certainly will be back when I do. Also I have been and will continue to recommend you to others. Thank you for a timely job, well done. JeromevGrubaugh

Excellent service from beginning to end. The repair work was fast, clean and well done. Made the car look new, with all OEM parts. They washed the car inside and out and stayed an hour late so I could pick it up. Best auto body experience I've had!

well done

Work was done sooner than expected, and rental car agency is located within the same building. Makes it a true one stop shop for car repairs!

Lonnie went the extra mile and made sure my car was in perfect condition and saved me an extra step by making sure that both the exterior and inside were clean!

Excellent Customer service. Car repair was absolutely fantastic!!!

Not happy with the mitch match windows. I would like the same window that was broken. If there was going to be a different part I would have loved to be notified BEFORE it was put in my car. I'd like to have the window switched for the same part. Please call me on Monday. Thanks

No complaints, perfect.

The car work was done really well, but the administrative side was less satisfactory. When I dropped off my car, I told both Seattle Automotive and Geico I wouldn't be able to pick up the car until the following Thursday, even if it was completed sooner. Both parties said that they'd work something out. I got an email the following Monday saying my car was done and that someone would call to schedule a pick up if they hadn't done so already. No one had called so I called Seattle Automotive and the receptionist I spoke with said my car wasn't done. The next day Geico called and said my car was in fact ready for pick up and that they had inspected the completed work themselves. There was additional back and forth from there that made the experience frustrating. I did think the auto body work was done exceptionally well, I just thought the communication could have been better.