James H.
Vehicle Make : Jeep
Great job and super fast
Adrian S.
Vehicle Make : Jeep
Diligent service and good communication throughout the process of reparation. When returned there was a missing piece to the interior door handle, rubber piece that was not put back. Could have been from the cleaning of the interior. Need to ensure that car comes back intact. Have to wait for the part to be ordered and will have to drive all the way back, 25 miles, to pick up. At a minimum should expect a call to ensure it gets replaced asap. Car has less than 10k miles
Kristen E.
Vehicle Make : Toyota
I thought they did a great job. The workers did an excellent job in keeping me informed about the status of my vehicle through out the entire process.
Nancy S.
Vehicle Make : Subaru
I was impressed - everyone I encountered was professional and polite - always smiling...when I had the estimate they were ready to start the repair that day (!). I needed the car tho so waited...I like the detailing feature and the offer to fix other minor dents at the same time of the major repair. The car was done a day ahead of their estimate - and more importantly - the job they did was beautiful - perfect in every way...also - they give a written warranty on the work done - very nice feature...BTW - I chose this location because of the Farrish name - I had a positive experience with the purchase of the car about 2 years ago and had high confidence this repair would turn out well. I discussed this with USAA and they also have them as an approved repair facility. Yay!
Andrew W.
Vehicle Make : Toyota
You guys did an awesome job.
Robert W.
Vehicle Make : Ford
The overall performance was outstanding. Exemplary in every respect.
Sead B.
Vehicle Make : Jeep
...great service but too expensive for the work that needed to be done. The staff was great but we
won't be coming back. thanks
Rachel W.
Vehicle Make : Dodge
Car looked great! Kyle was very thorough during the walk through. Great service
Charles H.
Vehicle Make : Volvo
Very satisfied. Good job.
****B.
Vehicle Make : Jeep
The work was flawless and ready earlier than originally estimated
Monica B.
Vehicle Make : Jeep
After being in body shop, my Jeep was supposed to go over to Service for another issue. It was written on my ticket but never happened so I had to keep my rental car over the weekend instead of picking up my Jeep on the Friday when I was told it was ready. Mistakes happen, but it was still annoying and cost me $.
Richard D.
Vehicle Make : Chrysler
The Service department needs to rake some lessons from the Repair department. !!!
Jonathan Hawkins.
Vehicle Make : Chrysler
Andrew was my service rep and he was fantastic!!
**** A.
Vehicle Make : Kia
Responsive and friendly, which Kathleen really appreciated.
Edward B.
Vehicle Make : Ford
Nice folks, good work and done well before expected.
Matthew M.
Vehicle Make : Mazda
Very pleased with the service and repair. Chris was very helpful and answered all my questions; even arranged OEM parts when car was technically out of date range to qualify.
Integration was seamless with USAA insurance & Enterprise rental.
I appreciated the courtesy phone calls with an in-process update and a call on completion of the work.
The office staff were personable and professional.
Thanks,
Matt
Caroline H.
Vehicle Make : Chevrolet
Loved the car wash Thank-You
**** S.
Vehicle Make : BMW
Outstanding!
James C.
Vehicle Make : Volvo
Very attentive and excellent work
Jon E.
Vehicle Make : Jeep
Updates on progress were given regularly. Vehicle looks great and was delivered when anticipated. Thank you Farrish!
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