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Body Shop Review Summary

5 star 316 reviews 75%
4 star 58 reviews 14%
3 star 15 reviews 4%
2 star 9 reviews 2%
1 star 24 reviews 6%
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(All Vehicle Makes)
Laquinnesias D.
Vehicle Make : Nissan
5 out of 5
12/21/2016
Nissan always does a great job
Dalila B.
Vehicle Make : Buick
5 out of 5
12/18/2016
Excellent update. Oscar was very kind to make the repairs really fast. Was concern about the insurance. Really happy
Leslie M.
Vehicle Make : Jeep
5 out of 5
12/15/2016
Oscar did a great job keeping me updated and the car was ready when expected. Really like text updates and info
Jerry J.
Vehicle Make : Nissan
5 out of 5
12/15/2016
Job well done.
Dennis L.
Vehicle Make : Nissan
1 out of 5
12/15/2016
When I first dropped my car off it took a long time to get everything set up. They were supposed to call me the day before by 2 pm to let me know if the car would be ready that day and they never did. And when I went to pick up the car they have a problem with their credit card machine and told me my payment had not gone through and when I called my credit card company they stated one had gone through and they had tried two more times and those had been denied. So I had to wait longer for them to figure out what had happened. I will most likely not be going back to this place in the future
Yajhaira H.
Vehicle Make : Dodge
5 out of 5
12/14/2016
**** Nissan Collision Center was amazing, my car looks great and no complaints! Thanks to them I have my car back in better condition than before the wreck!
Ian I.
Vehicle Make : Toyota
5 out of 5
12/9/2016
Thanks so much to Stephanie and Barry. Really able to explain the safety of my car and what needed to get fixed and done ahead of schedule.
Richard H.
Vehicle Make : Dodge
5 out of 5
12/9/2016
Over all job well done in a timely manner.
Tedd A.
Vehicle Make : Nissan
5 out of 5
12/9/2016
Very satisfied. Everyone involved in the process was very helpful. Kudos to Gabriel Achila for his customer assistance.
Alexis S.
Vehicle Make : Nissan
1 out of 5
12/7/2016
My car had been with the collison shop for alomost two months being repaird. I picked it up yesterday and my break light keeps turning on and off and the front end of my vehicle is shaking and vibrating. I notifed Oscar the rep incharged of my car and i will have to bring it back. My experience with the collision shop has been a nightmare.the manager is wonderful and is doing his best to make it right but 2 months and when i get my car back finally there still is problems
Cindy H.
Vehicle Make : Nissan
5 out of 5
12/6/2016
Repairs look great and were completed on time. Repares were needed because of an accident and everyone was very nice and friendly which made the situation a while lot less stressful.
Shandra S.
Vehicle Make : Nissan
5 out of 5
12/6/2016
I am pleased , and would highly recommend the service shop to others .
Janice P.
Vehicle Make : Nissan
5 out of 5
11/22/2016
The manager of the shop went above and beyond to get my keys to me during a very rushed 290. Thanks so much for a job well done. Have a great Thanksgiving!!! Everyone.....
June S.
Vehicle Make : Nissan
5 out of 5
11/18/2016
What an awesome job! Oscar made the whole experience easier for me. He explained the repairs needed to my car and kept me informed during the process. THANK YOU, To the Collision team at **** Nissan. They are the ones that did the repairs from start to finish and did a Great job!
Lucretia H.
Vehicle Make : Nissan
5 out of 5
11/10/2016
Job well done. Thanks a million.
Kristina F.
Vehicle Make : Nissan
5 out of 5
11/9/2016
Very communicative, my car looks and feels great!
Fabian M.
Vehicle Make : Honda
5 out of 5
11/9/2016
Exelent job thankyou
Ralph Y.
Vehicle Make : Nissan
5 out of 5
11/9/2016
Great job and faster than expected
James G.
Vehicle Make : Jeep
1 out of 5
11/7/2016
Car was not ready by due date, despite being told repeatedly by **** Nissan AND getting automated text messages that it was on track to have the collision repairs completed by the allotted time allowed by the insurance company. I even received a text message on the day it was supposed to be ready and when I went to pick it up no one was able to assist me because my vehicle was at another dealership alledgedly only waiting for freon. Later that day I received another text message thanking me for choosing **** Nissan with the link to this survey. #boom #roasted
Steven B.
Vehicle Make : Volvo
5 out of 5
11/4/2016
Roxanna was everything a service manager should be.

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