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Body Shop Review Summary

5 star 188 reviews 95%
4 star 5 reviews 3%
3 star 2 reviews 1%
2 star 2 reviews 1%
1 star 1 reviews 1%
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(All Vehicle Makes)
Michael B.
Vehicle Make : Jeep
5 out of 5
1/10/2016
They wete fast with fixing my car and very kind
Linda P.
Vehicle Make : Acura
5 out of 5
1/9/2016
Very professional. Job WELL done.
Luisita C.
Vehicle Make : Hyundai
5 out of 5
1/9/2016
Kyle Grahn was a professional, he promised that my car will be done in 2 to 3 days & it was well worth it.
Miriam C.
Vehicle Make : Subaru
5 out of 5
1/9/2016
The whole process from making the estimate to scheduling and then doing the repairs was very smooth. The staff is polite and friendly. Everything was done on schedule--no delays, no excuses. It's becoming a rarity to find people who do their jobs well, so it has been a pleasure to have this work done by G and B.
Toby H.
Vehicle Make : Subaru
5 out of 5
12/24/2015
The people at g n b made me feel they were professional , courteous and concerned. They answered my many questions and kept me well informed. I would certainly recommend them to anyone looking for a body repair shop. My car appears to be running fine although I only have it back one day, hopefully if there is a problem , although I don't see a problem, they will be as professional. Thank you Usaa for having them on your recommendation list.
Jaime M.
Vehicle Make : Mini Cooper
5 out of 5
12/21/2015
The car looks great. My only other comment is that the driver side was really muddy. I understand it was raining and probably unavoidable. Thank you for getting the job done in a timely manner.
Donald C.
Vehicle Make : Mercury
5 out of 5
12/12/2015
Great customer service. Great body work. For future reference and as a friendly reminder, when replacing headlamps, please ensure to make all adjustments then to the headlamps, and be sure to run all computer checks on the engine for dashboard warning indicators to be reset to prevent rework thereby, preventing customers from having to bring their automobiles back in.
Michelle L.
Vehicle Make : Toyota
5 out of 5
12/6/2015
appreciate your timeliness and honesty
Charles B.
Vehicle Make : Ford
5 out of 5
12/5/2015
They do excellent Auto Body Work. They are very friendly to deal with. Excellent PR.
Carlo C.
Vehicle Make : Kia
5 out of 5
11/14/2015
Nice work done in a timely manner. Also gave me a ride home after dropping off my vehicle. Very accommodating and friendly service.
Kris C.
Vehicle Make : Subaru
5 out of 5
11/12/2015
Appreciated the periodic updates via telephone from start to finish. Hard to believe it only took two full weeks to make my car new again. Thank You Very Much Kris Cleveland
John F.
Vehicle Make : Honda
5 out of 5
11/3/2015
The car was fixed in the stated timeframe. The work was excellent. The car really looked great. USAA certified facility made everything very easy. Thanks again for a great job.
Kristin M.
Vehicle Make : Ford
5 out of 5
10/30/2015
I really liked the staff at G&B Auto. They were so friendly and made this such an easy process. I got my car back within 2 days and it looked new. I couldn't have had a better experience. Thank you!
Jaime M.
Vehicle Make : Mini Cooper
5 out of 5
10/27/2015
The body work looks great. The car looks new again. Thanks for completing the job in a timely manner.
Jill S.
Vehicle Make : Audi
5 out of 5
10/21/2015
Dear Terry and Kyle, You always do the best job! Many thanks. Jill S
Ronald S.
Vehicle Make : Hyundai
5 out of 5
10/3/2015
Thanks for your courtesy and professionalism. The whole process was seemless. Stay well !!! Ron Steiner
Rosemary C.
Vehicle Make : Lincoln
5 out of 5
9/27/2015
Of course I am completely satisfied and have even told USAA how pleasant and easy you are to work with. However, I really don't want to see you again for a repair!! God bless Kyle and his bride!
Nicholas M.
Vehicle Make : Mazda
5 out of 5
9/19/2015
Very satisfied. Fast and friendly service. Most importantly, my car looks better than before. Brand new again.
Nancy F.
Vehicle Make : Subaru
5 out of 5
9/12/2015
Best experience I have had with a body shop. Everyone was so kind and professional.
Diane R.
Vehicle Make : Lincoln
5 out of 5
8/30/2015
Friendly, punctual service. Highly recommend them. Couldn't be better!

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