Body Shop

Real Reviews From Verified Customers

Joseph E.
Vehicle Make : Chrysler
5 out of 5
5/25/2018
Done ahead of schedule and amazing cummincation!
Brad P.
Vehicle Make : Chevrolet
5 out of 5
5/16/2018
Best shop ever!!!
Barbara J.
Vehicle Make : Hyundai
5 out of 5
5/12/2018
Awesome customer service! Kept us posted every step of the repair process. Friendly and courteous. I would highly refer and recommend Emerson Collision.
Nancy T.
Vehicle Make : Toyota
5 out of 5
5/11/2018
They did an excellent job on repairing my car and I will recommend them to anyone who needs a collision shop. Their workmanship, customer service,and friendliness of the staff are outstanding. To me, they are the best collision shop in Rochester!
Joseph M.
Vehicle Make : Honda
5 out of 5
5/9/2018
They were awesome! The car looks great. Excellent service!
Bruce D.
Vehicle Make : Kia
5 out of 5
5/5/2018
You Emersons are fantastic! Each time I've bent my car, you all made it look new again. Thank you all!
Matthew F.
Vehicle Make : Toyota
5 out of 5
5/1/2018
Thanks again. Great job.
Walter S.
Vehicle Make : Hyundai
5 out of 5
4/17/2018
Excellent service would highly recomend them.
Veronica L.
Vehicle Make : Honda
5 out of 5
4/14/2018
I loved everything about Emerson collision from customer services to the amazing job done to my car.
Carolina A.
Vehicle Make : Chevrolet
5 out of 5
4/12/2018
Great updating text messages. I was happy to know what was going on with the repair. Thank you
Maryann H.
Vehicle Make : Chevrolet
5 out of 5
4/11/2018
Absolutely the best experience I have ever had getting my car repaired after an accident! The staff are all amazing and friendly. The communication between the customer and Emerson is perfection! Emerson Collision makes the process easy and takes the pain out of a stressful situation after an accident! Love the front office staff...you're a pleasure to work with!! Thank you for everything!
Leah S.
Vehicle Make : Chevrolet
5 out of 5
4/7/2018
I loved my experience with Emmerson. I would 100% go back to them.
**** K.
Vehicle Make : Dodge
5 out of 5
3/19/2018
Excellent work extremly happy with the service you guys did a fantastic job
Johnathon H.
Vehicle Make : Nissan
4 out of 5
3/17/2018
You guys were great to work with! Everyone bent over backwards to get this done asap and it turned out great. Gina, Tony, and all the crew, thankx again ! Jon and Jonathan
Abigail B.
Vehicle Make : Chrysler
5 out of 5
3/12/2018
Excellent service!!
Jeffery L.
Vehicle Make : Chrysler
5 out of 5
3/2/2018
I am extremely pleased with the communication during the whole process of repair. I am pleasantly surprised with the cleanliness of the van! Vacuumed and wiped down. It looks great. It also looks amazing where they did repairs. I am very pleased. Everyone involved has my utter appreciation. May God bless you for the honest hard work you do.
Erin D.
Vehicle Make : Ford
5 out of 5
3/1/2018
I was treated so good. Updates on most days with even pictures sent to me! They know how to treat customers especially since the customer is there because they had a really bad day with their car.
Robert R.
Vehicle Make : Volkswagen
5 out of 5
2/27/2018
I appreciated being updated on progress each day. Gina was helpful and very knowledgeable about our insurance policy. I would definitely recommend this place for service.
Robert E.
Vehicle Make : Nissan
5 out of 5
2/24/2018
From start to finish I was treated great. Repair looks great. Gina did a wonderful job with updates throughout the week. Complete before it was estimated so I was able to have before the weekend. Thank you
Brian V.
Vehicle Make : Honda
4 out of 5
2/24/2018
Tony and Gina couldn't have been more professional. My experience there was fantastic.

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