Grace M.
Vehicle Make : Toyota
I was having a problem talking to someone that would give me information. But when Jason talked to me He said they would assure me that they would keep me informed .It took 3 weeks due to parts delivery .But The car looks good so I am satisfied Jason personaly called me and came through with the completion date.
Kristine C.
Vehicle Make : Toyota
There was absolutely no communication at all from the collision center while my vehicle was there. I never received a single update the entire time. I had to call to get any information. Even then my service advisor wouldn’t return my calls.
Leland C.
Vehicle Make : GMC
Great job! Fast and well done.
Dennis D.
Vehicle Make : Toyota
I was happy because everything matched up and it still looked brand new 5 months owned. Thanks
Salud W.
Vehicle Make : Lexus
The only problem I had was the a
Punt of time it took to fix superficial scraches
Yvonne B.
Vehicle Make : Toyota
3 months to repair our Sienna was far too long. Staff changes and Insurance delays didn't help. Promises not kept was a contibuting factor Brian Bunting.
Larry W.
Vehicle Make : Kia
Promises are made that additional work would be done and none of the items were addressed or done.
Abel R.
Vehicle Make : GMC
It tool s long time but other than that
Debra H.
Vehicle Make : Toyota
Scott always has been straight forward and I’m glad to have had a great outcome that day
Virginia B.
Vehicle Make : Toyota
Very disorganized.
Robert S.
Vehicle Make : Toyota
The work was done perfect and the new loaner
Car was not bad either and only had to replace
The fuel used. Who can complain about your
service.
Gary M.
Vehicle Make : Honda
New after market lens did not fit properly. Another one ordered that will probably be the same. The person who installed it knew it was not right. The final inspection should have caught the problem. It’s not rocket science. Do it right the first time = customer satisfaction. Now I have several wasted trips, wasted gas and time. You are costing me money.
Martin L.
Vehicle Make : BMW
The repair process went very well with no problems.
Jennifer G.
Vehicle Make : Toyota
It took 8 weeks yes EIGHT WEEKS to even look at my car only for it to be totaled Because we were so unsatisfied we ended up purchasing our new vehicle at Sanford Toyota. You lost our business and we will never refer anyone. After 6 weeks of no answers were were offered a loaner car only to be told we need to return with it weekly to renew. You company made NOTHING easy for us.
Sandra G.
Vehicle Make : Honda
Thank you so much
Lee W.
Vehicle Make : Toyota
Thank u
Reda M.
Vehicle Make : Toyota
Everything is good
Darlene C.
Vehicle Make : Toyota
I was pleased with the staff, turn around time. My husband thought the color match was ‘a little off’ but it was fine with me.
William F.
Vehicle Make : Honda
Wonderful staff....Lisa is terrific! They did an excellent job on making my suv like new again. I will highly recommend your company.
Donna H.
Vehicle Make : Range Rover
I have a video of water being poured into my car without any protection at all against water. I also have pictures. I took it to Land Rover and they said it was not a faulty sunroof or a clogged drain and a Bs test done with the sunroof open. Just **** work and I’m taking this to the news and cooperate head quarters already have a complaint as of yesterday. Lots of neglect and it shows how they treat the customers but I’m sure the CEO is not aware of the crappy work being done there. Unbelievable
Water going all in my vents, the door, seats and even my key is in the middle getting wet. I’m shocked
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