Daytona Toyota Collision Center

It was a terrible experience. Each time I can in the people didn’t know what was going on. They were not straight forward about the cost of the full repair. I do not need anyone to contact me and I would never bring another vehicle to you.

Buen trabajo

No call back. Kept the car linger than told.

Excellent paint shop. It's why I come back 5 star

Toyota did a very good job on my 2021 Jeep. Thank you Toyota

Awesome

I was satisfied that they kept me up to date on what was going on with my car the only problem was it took 2 months to get the part so I was without my car for that long but I did have a rental through my insurance

You were are very accommodating and my car came out beautiful. Thankyou. Jennifer S

Great job!

It took a month and 3 weeks for my Kia to get fixed .

Work was first rate

You kept my car for 6 weeks to replace the convertible top, meanwhile you left it outside in the rain and the sun which molded my carpet and faded my seat covers. If that's not bad enough, it came back with scratches all over both sides of the car and both side windows! Totally dissatisfied doesn't even begin to describe how I feel about the service I have received from Daytona Toyota Collision! It appears I am not going to be able to get this problem resolved easily, no one there seems to care and James and his lies are hard to deal with! I not only had to make a $2,500 insurance claim, but also pay $500 out of my pocket to have this horrible work done by your business. Again, my car was returned to me filthy, moldy and stinking. With faded rear seat covers and scratches gouged down to the primer in the sides of my car, a 2' scratch down the driver's side and scratches on both of my back windows. None of which are in the circled and written notes and pictures that YOU took when I left it there. I will be expecting a call, my number is ****-****-xxxx.

Very well done. Nice people that work there. Very efficient.

I do not own this car. I traded it.

Responsive and quick

No one returned my call after 2 weeks. Finally after 3 weeks Billy the receptionist decided he would find out when my car would be ready. He told me someone would return my call. No one did. Finally after 30 days he got my car for me. Every other day I was calling and no response. The customer service for Toyota is terrible. Thank god for Billy. I would never recommend Toyota for any repairs.

The repair to the car was excellent. However, when I was called to pick up the car I was told the driver’s side 3rd row seat lift handle was broken. I was surprised because I never used the seat in the upright position. I always kept the back row down and covered with a small carpet as that was where I placed my husband’s wheelchair. When I saw the damaged handle, it was not broken but ripped off the bolts out of its compartment. I was told it could be repaired for maybe $150 but I refuse to pay for something I didn’t break. Surprising that no one told me about it when they first started working on the car. They waited til pick up!

The car runs well. It's like it was never in a accident. I just know that it was and took pictures but all in all the car runs well. You guys did a great job.

Jacob was very helpful. Answered any and all of our questions on why our car was going to be too expensive to fix. Shout out to him for not trying to hide anything and not making us feel like we were being lied to.

The body work looks good but it took an inordinate amount of time (3 months) to complete the repairs. The text updates were inaccurate and misleading. Supposedly my car was "in detail" for almost three weeks. I never received a call or text that my car was ready for pickup. Everyone was nice, but there seems to be a remarkable lack of coordination among the team. When I received the car, the repairs were still incomplete. The rear camera still needs to be repaired/replaced.