Brent R.
Vehicle Make : Ram
great crew...wonderful process. Thanks for fixing my truck
Brian C.
Vehicle Make : Nissan
Didn’t get a courtesy wash. A hour after I picked up my car the check engine light came on. They took 2/3 months just to fix my car. They welded a lot of the parts back on that they said they replaced new. Horrible job and I wouldn’t recommend them to my worst enemy. If I could vote them negative stars I absolutely would.
John W.
Vehicle Make : Toyota
Great service and excellent communications from Andy. Thanks.
Yekaterina L.
Vehicle Make : Toyota
Overall it was a job well done. They replaced some plastic components and even fixed the spring on my gas tank door and my front bumper. They repaired many things on my paint job in addition to the chipped areas. Hertz Rental treated me exceptionally well also.
My only complaints are as follows. I was given a time frame of 2 weeks and the job took 4 weeks. In that time I delivered my son and came home from the hospital. I was hoping to have my car back the day before I was scheduled to deliver. As you can understand I needed to clean it up and install car seats before baby boy could come home. There were also a few bubbles in the paint job in some spots but I didn't notice until my mother pointed it out.
Otherwise I am a happy customer.
Steven K.
Vehicle Make : Toyota
High quality workmanship
Linda B.
Vehicle Make : Jeep
The staff was friendly. The repairs I'm satisfied with. However when I received my car back I noticed my driver seat was dirty with some white stuff which was not there when I bought my vehicle there. And my back set was left down.
Orpun K.
Vehicle Make : Toyota
Very good service
Amber B.
Vehicle Make : Toyota
The repairs looked great! Can’t even tell we had to get work done!
Rita L.
Vehicle Make : Toyota
Great job!
Mr .
Vehicle Make : Nissan
Vehicle looks great
Shirley K.
Vehicle Make : Honda
I was completely satisfied with your work and the price of your price.
Daniel H.
Vehicle Make : Honda
The First Team Collision center experience was phenomenal. The customer service from the first call until completion of work was exceptional. Management communicated the process and kept me completely informed during the entire process. Additionally, the quality of work was amazing, and I couldn't be happier with the final product. I was highly satisfied with the entire team. Thank you!
Theodora J.
Vehicle Make : Kia
Everyone that I interacted with during the process: estimate to pick up was very accommodating!????
Joe C.
Vehicle Make : Nissan
Wonderful repair job. The work was done in a resonable timeframe and to my complete satisfaction. I would recommend First Team Collision to anyone and everyone.
John N.
Vehicle Make : Subaru
Adam Stoup and Megan could not have been more accommodating in scheduling and getting me a ride home to Norfolk. The work was well done and reasonably priced.
I have had work done by you before and have been satisfied both times. John N
Stephen L.
Vehicle Make : Subaru
Adam was great to deal with. Repairs look wonderful.
Wendy T.
Vehicle Make : Kia
Exactly, a jb well done.
Don B.
Vehicle Make : Toyota
Joe Ferrell and team always do an excellent job!
Joanne J.
Vehicle Make : Toyota
Although the car was repainted, there are numerous runs of paint visible around the car. Upon further inspection in the sun, it appears that the plastic covering my headlights was damaged when they sanded my car. With that being said, it is a 2016 and I am very grateful that Toyota owned up to the defect and painted the car. I would not have complained and took it in stride but you did send this survey.
Clarence T.
Vehicle Make : Toyota
Had a warranty issue for gas cover door not staying shut after 6 weeks at repair shop picked up my vehicle with yellow tape holding the flap closed I asked for it to be fixed when dropping off and the amount of door dings from persons hitting the truck from opening door or doors hitting the truck from other cars in parking lot was not happy also had all wheel alignment done vehicle was pulling to the right but the collision work seemed to be ok
![name], located at Chesapeake, VA, 23321, we have friendly and very experienced office personnel ready to assist you with your collision repair needs.](https://www.autobody-review.com/images/groups/1177/800x800/dbspG3Tjzf2GHKQrIW7M.jpg "name], located at Chesapeake, VA, 23321, we have friendly and very experienced office personnel ready to assist you with your collision repair needs.")
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