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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 396 reviews 68%
4 star 77 reviews 13%
3 star 16 reviews 3%
2 star 33 reviews 6%
1 star 63 reviews 11%
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(All Vehicle Makes)
Kinue B.
Vehicle Make : Volkswagen
5 out of 5
9/14/2016
Everything was excellent Joey did a great job at helping me with everything
Robert W.
Vehicle Make : Toyota
5 out of 5
9/7/2016
Thank you for doing such a great job!!
Pamela B.
Vehicle Make : Ford
5 out of 5
9/1/2016
Everything was excellent.
Roshannon D.
Vehicle Make : BMW
1 out of 5
9/1/2016
A part was not installed correctly and when i returned the next day to pick up my vehicle my right tail light was cracked that was just replaced. This has been my worst experience being a victim in a accident.
Rafael R.
Vehicle Make : Chevrolet
5 out of 5
8/30/2016
Excellent job done. Repairs completed before schedule is always a plus. Very pleased with the work done and time schedule.
Said G.
Vehicle Make : Honda
5 out of 5
8/26/2016
All the people were nice and helpful .The work was good and satisfied thanks for all workers in first team
Helen B.
Vehicle Make : Honda
5 out of 5
8/26/2016
Every one there was mine then helpful and polite.I would most asurelyed come back for work or even to buy from you again. Thank you for your kindness. And for people like Joey Manley.
Maxine L.
Vehicle Make : Ford
5 out of 5
8/11/2016
Great service.
Roy E.
Vehicle Make : Honda
5 out of 5
8/4/2016
Wonderful device! I was updated everyday on the progress and it was even done a day early.
Wayland .
Vehicle Make : Toyota
5 out of 5
7/28/2016
Everyone was very personal and kind. I have over 10 years in customer service and I received excellent customer service.
Nancy B.
Vehicle Make : Honda
5 out of 5
7/23/2016
Leah was thorough friendly and awesome. All staff very nice
Gary W.
Vehicle Make : Pontiac
5 out of 5
7/21/2016
Leah was amazing, she kept me up to date throughout the process. Gary Owen helped me with the rental as well. Both were awesome and I would totally recommend First Team!
Ronald O.
Vehicle Make : Volkswagen
5 out of 5
6/17/2016
John and the collision repair team were terrific, from beginning to end.
Virginia E.
Vehicle Make : Ford
5 out of 5
6/8/2016
Everyone greets you when you artive and make sure you get where you need to be.
Pamela R.
Vehicle Make : Chrysler
5 out of 5
5/30/2016
I was very pleased with the repairs and paint job. I appreciated getting text alerts regarding the status of the work. The staff was available and kept me aware of the progress. All around great job!
Jerry M.
Vehicle Make : Ford
5 out of 5
5/27/2016
Thanks for excellent service. It was timely, completed on schedule, with awesome feedback! Nice work gentlemen (and ladies ).
Brandon O.
Vehicle Make : Honda
5 out of 5
5/17/2016
They finished fixing my car days ahead of schedule!
Terrence C.
Vehicle Make : Honda
5 out of 5
5/14/2016
Customer service and quality of work was outstanding. No complaints
**** S.
Vehicle Make : Ford
5 out of 5
5/12/2016
Thank you very much.....Many Blessings
Cindy S.
Vehicle Make : Honda
1 out of 5
5/12/2016
Closing left a little to be desired. It seemed like someone didn't communicate with other staff. I was left waiting in the waiting area for quite some time. I finally went to ask regarding the paperwork being filled out and they said "oh, we were waiting for you to come back". I had to rush out before getting complete repair papers to not be late for other appt. (I was told they were with collision papers, they were not). I returned later the same day to retrieve my copy of battery service work done. I also had to put air in a tire that had 20lbs of pressure which was displayed on my dash so I guess it wasn't anybody's concern. I will think twice about having my car serviced there for oil etc...I will need a place to go for car care. Perhaps the Honda dealer.

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