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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 396 reviews 68%
4 star 77 reviews 13%
3 star 16 reviews 3%
2 star 33 reviews 6%
1 star 63 reviews 11%
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(All Vehicle Makes)
Genine M.
Vehicle Make : Honda
5 out of 5
12/23/2016
John and the collision team were fantastic! I really enjoyed hearing updates and getting the text to keep me focused moving forward. Thanks so much for taking care of my car and me! Genine Cooper
Cheryl M.
Vehicle Make : Infiniti
5 out of 5
12/22/2016
Nice atmosphere. Leah kept me posted on the progress of the repairs being done to my vehicle. Everyone was friendly and my car looked amazing when I picked it up! Great customer service!
Gayle B.
Vehicle Make : Toyota
5 out of 5
12/20/2016
Great customer service from start to finish. John is exceptional!
Arletha S.
Vehicle Make : Lexus
5 out of 5
12/13/2016
Everyone was great. Leah took care of everything for me. She was so helpful. First Team will definitely be my first choice for any vehicle needs from now on. My car looked better than ever after the repairs. They even washed and detailed the interior.
Jacqueline S.
Vehicle Make : Toyota
5 out of 5
12/7/2016
I was impressed with your teams friendly and professional manner
Joanne G.
Vehicle Make : Toyota
5 out of 5
11/29/2016
Excellent service!
Crystal W.
Vehicle Make : Ford
5 out of 5
11/22/2016
Leah at western branch was great
Ellena W.
Vehicle Make : Toyota
5 out of 5
11/22/2016
I was kept up to date step by step as the team worked on my car. I thought it was such a special touch how they kept me informed. Thanks First Team
James M.
Vehicle Make : Honda
5 out of 5
11/13/2016
Every one that works there is great
Connie B.
Vehicle Make : Toyota
5 out of 5
11/13/2016
Very friendly. E mails were great keeping me up date On everything. Wonderful service
Brenda T.
Vehicle Make : Honda
5 out of 5
11/8/2016
They did a great job. Car looks good as new. They provided constant updates.
Troy B.
Vehicle Make : Toyota
5 out of 5
11/4/2016
Everything is great!!
Alisha Alma.
Vehicle Make : Lexus
5 out of 5
10/28/2016
Awesome job!
Hameed K.
Vehicle Make : Nissan
5 out of 5
10/21/2016
Leigh was very helpful. She was very professional. I will definitely come back to first team Toyota the location just because of her. There was a nice young man that drove me home as well. Very great customer service from everyone Ariel and Machele as well. All around great experience!!! The work was excellent!
Veronica M.
Vehicle Make : Toyota
5 out of 5
9/27/2016
I was very pleased with the customer service and the quality of the work. I would highly recommend First Team!
Christophe B.
Vehicle Make : Chevrolet
5 out of 5
9/23/2016
Thank you all for making my experience with you all a smooth transition job well done!
Ryan B.
Vehicle Make : Honda
5 out of 5
9/23/2016
Leah was awesome. She kept me up to date when anything happened and really took great care of me
Eddie N.
Vehicle Make : Honda
5 out of 5
9/23/2016
"Kudos" to John at FT Collision Center, Westeren Branch. He went above and beyond to keep me informed every step of the way. His personal attention to my car and the details of the repair progression were especially noteworthy. His management of the services exceeded all expectations. Truly a great experience due to his interactions. Give him a raise without delay!
Sheila D.
Vehicle Make : Nissan
5 out of 5
9/17/2016
Leah was a great agent assigned to me. She was informative with daily updates and such a warming and pleasant personality. I give her a 10 for excellent service. I would refer others to your dealership!????
Anthony And.
Vehicle Make : Toyota
5 out of 5
9/15/2016
Very wonderful experience loved Leigh that worked on our case...

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