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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 396 reviews 68%
4 star 77 reviews 13%
3 star 16 reviews 3%
2 star 33 reviews 6%
1 star 63 reviews 11%
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(All Vehicle Makes)
Marlon P.
Vehicle Make : Hyundai
5 out of 5
12/22/2017
Professional and Exemplary Service. Thank you!!!
Suzanne M.
Vehicle Make : Hyundai
5 out of 5
12/20/2017
They did an excellent job repairing the damage on my vehicle. We are very pleased.
Patrick O.
Vehicle Make : Honda
5 out of 5
12/19/2017
John was awesome very derailed in his work
Immanuel Candice.
Vehicle Make : Ford
1 out of 5
12/18/2017
I was told that I had to reschedule my original appointment for a week later because my party wasn't available. I wad told the repair would take roughly 3 days and 5 days later I had to call to get the status of my repairs. However the work that was done was flawless. I was greatly impressed with the repairs
Allison G.
Vehicle Make : Subaru
1 out of 5
12/17/2017
I have new deep paint scratches on the driver side front bumper that were not there before.
Lawrence S.
Vehicle Make : Chevrolet
5 out of 5
12/15/2017
Keep up the great customer and actual repairs service!!
Lindsey W.
Vehicle Make : Mercury
5 out of 5
12/15/2017
Everything looks great and John was super responsive. Done quick. Thank you.
Denise And.
Vehicle Make : Toyota
5 out of 5
12/8/2017
A great team of very professional people
Joseph H.
Vehicle Make : Mercedes
5 out of 5
12/7/2017
I thought John was professionally concerned as evidence of maintaining contact and giving me updates. He also explained the whole process of what was done to the car, which made me feel good.
Jennifer A.
Vehicle Make : Chevrolet
5 out of 5
12/3/2017
Excellent Customer Service. John kept me updated weekly on the progress of my repairs. Thank you!
Samuel .
Vehicle Make : Cadillac
5 out of 5
12/2/2017
Very good service
Orlando S.
Vehicle Make : Dodge
5 out of 5
12/1/2017
I had an amazing experience. I thank them for not only doing a good job, but being ahead of schedule. S. ****
William S.
Vehicle Make : Toyota
1 out of 5
11/29/2017
Rental car reeked of smoke. I would have traded it out, but I kept thinking the repair was almost complete. It would have been great if you had plugged my car in, so it was charged when I picked it up. Otherwise I was satisfied.
Rodney A.
Vehicle Make : Ford
5 out of 5
11/28/2017
Every member I interacted with throughout my experience were all complete professionals and very courteous. The repair service was also topnotch with only OEM parts used for repair. Highly recommend First Team Collision.
Caroline M.
Vehicle Make : Toyota
5 out of 5
11/22/2017
John & his staff were outstanding! He called me every day with an update on the progress! First Team Collision provided top quality service! I have used others but this was the best!!!
Frances W.
Vehicle Make : Chevrolet
2 out of 5
11/21/2017
The tram at First Team is awesome, very friendly and professional. Would have been a perfect experience had there not been a flaw in the paint job O have complete confidence John will resolve it to my satisfaction
Alfred M.
Vehicle Make : Hyundai
5 out of 5
11/19/2017
Good job!!!!!!
Joel P.
Vehicle Make : Toyota
5 out of 5
11/18/2017
This was a great experience. Far exceeded my expectations. John was always communicating and a great person to work with.
Charles B.
Vehicle Make : Honda
5 out of 5
11/17/2017
Great service. Listened to my concerns. Delivered on time.
Angela W.
Vehicle Make : Ford
5 out of 5
11/15/2017
Joey is every good in customer service think him so much for my service MS Williams

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