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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 396 reviews 68%
4 star 77 reviews 13%
3 star 16 reviews 3%
2 star 33 reviews 6%
1 star 63 reviews 11%
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(All Vehicle Makes)
Shemica V.
Vehicle Make : Toyota
5 out of 5
3/5/2018
Excellent service and kind people...thank you
Renada G.
Vehicle Make : Hyundai
5 out of 5
3/3/2018
Jeft was really helpful thank u!
Myles S.
Vehicle Make : Toyota
5 out of 5
3/3/2018
They did a good job and kept us informed
Cordel G.
Vehicle Make : Chevrolet
5 out of 5
3/2/2018
John and his team are the best. They keep you informed of what’s going on with repairs and deliver as promised
Andrew T.
Vehicle Make : Nissan
5 out of 5
3/1/2018
The entire process went well. I'm 110% satisfied.
Francis J.
Vehicle Make : Toyota
5 out of 5
3/1/2018
Thank you for the quick and professional job done. I have to problems with service and personnel at all!!!!!
Michael G.
Vehicle Make : Honda
4 out of 5
2/25/2018
John O'Halloran was great to work with. He kept me up to date and explained everything start to finish. I haven't had this kind of outstanding customer service before and while id rather not have to I know where I will be taking my vehicles if I ever need to again.
Robert V.
Vehicle Make : Subaru
5 out of 5
2/24/2018
Job well done. Was done in timely fashion. Thanks again on a job well done
John L.
Vehicle Make : Nissan
4 out of 5
2/22/2018
The customer service is great. I do not call the name of the young lady who checked me in, but she very friendly. John O'Halloran is an absolute professional!! He kept me updated on the status of my car. I hope he is training all your new Collision Estimators on how to give great customer service. This is my second time working with John and again ABSOLUTE PROFESSIONAL!!!
Theodore L.
Vehicle Make : Volvo
5 out of 5
2/18/2018
Outstanding personalized service. Exceeded our expectations. Handled all insurance paperwork. Finished work on schedule. Automible looks showroom new.
Annette W.
Vehicle Make : Acura
5 out of 5
2/16/2018
The car repairs were cimpleted as originally estimated it in a very efficient and professional manner. My representative, Jeff, was personable and attentive to my concerns and questions.
Charles O.
Vehicle Make : Toyota
5 out of 5
2/16/2018
Professional and quick. Exceptional customer service from everyone connected with this repair.
Sylvester B.
Vehicle Make : Volkswagen
5 out of 5
2/13/2018
Iam highly satisfied with First Team Collision Service, the staff was very professional,I was kept informed and my wife and I were treated very well plus the car looks great
Ryan B.
Vehicle Make : Mazda
2 out of 5
2/7/2018
After getting new tires this morning tpms light is on. Will inflate after work and monitor, but now I worry tire is leaking. Very annoyed.
Sylvia R.
Vehicle Make : Toyota
5 out of 5
2/2/2018
John was so easy to work with. He kept me informed on everything that was going on with my vehicle. I truly appreciate his willingness and professionalism. Thanks so much
William S.
Vehicle Make : Honda
5 out of 5
2/1/2018
Very satisfied with job and customer service team Thank You
William S.
Vehicle Make : Nissan
4 out of 5
2/1/2018
John and his team always have treated me with respect and kindness. The body work John's team performs is top notch. Fortunately or unfortunately I've had to use John four times in the last year. If I need his services in the future, I will definitely bring it to him for repair. So you better hold on to John, as he is the sole reason that you've received my repeat business. Thank you to all involved in servicing my vehicles. Respectfully, William R. Stoop
Belinda B.
Vehicle Make : Toyota
5 out of 5
1/30/2018
Great job
Katherine B.
Vehicle Make : Volkswagen
5 out of 5
1/28/2018
John did an excellent job keeping us informed of the status of the repairs. appreciate the timeliness of completion. Will use again if needed.
Dana E.
Vehicle Make : Toyota
4 out of 5
1/26/2018
John is awesome!!!!!!!

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