Sharon S.
Vehicle Make : BMW
Excellent service and the car looks beautiful! Thank you so much.
Jukka K.
Vehicle Make : Volkswagen
It was great!
Bruce B.
Vehicle Make : Honda
Well done. A good job. The only minor gripe is that you changed the seat and seatback position, and I had to figure out how to get it back to way I had it.
Bonnie B.
Vehicle Make : Honda
Great service especially appreciated the car wash!
Gary H.
Vehicle Make : Toyota
Good job as always
David W.
Vehicle Make : Subaru
Car looks great, delivered earlier than promised. Thanks!
Steven D.
Vehicle Make : Nissan
Roz was professional and efficient. It was a good experience. Thank you. Gina Davies
Solo Systems.
Vehicle Make : Ford
The whole process could not have been more pleasant or convenient. Hanna and Roz both did a great job taking care of details and keeping me informed, starting with contacting me about the repairs in the first place. I didn't even have to call to set up an appointment -- the insurance company contacted Seacoast and they took care of the rest.
Irma H.
Vehicle Make : Chrysler
Thank you for doing a great job. You are very efficient and friendly.
Irma H
Joseph G.
Vehicle Make : Toyota
You were awesome and can't say enough about how pleased I am
Andre &.
Vehicle Make : Toyota
I appreciated the email updates on the work being done on the car. They help me plan my day to insure I would be there to pick the car up when ready.
David T.
Vehicle Make : Scion
Your body work is good and meets my expectations of your services. In fact the area of my car that was fixed looks dandy.
Ironically, it is this email system, which I assume you installed to aid your service that has some issues that I found less than pleasing.
****. Although the car serviced is technically co-owned - it is mine. I made the calls to both the insurance company and your business. I brought the car in for the estimate, to set up the appointment and actual service. Meanwhile, all communication via this email has been directed to my husband's first name - never addressed to me.
It would seem more appropriate, when you're trying to be more personal while
communicating and updating your customers to at least address both owners. It felt like the 1950's to be "ignored" in these personal emails, you see.
2. I was surprised that it wasn't until after one o'clock the day I was supposed to pick up my car that you wrote to tell me I'd have to wait till 4 the next day to pick it up. I realize that things happen, but this was only 2 and a half hours before it was due to be finished. I had completely rescheduled my day to be available for timely pick up. Then I had to quickly reschedule the next one, too.
Again, I chose your business because I respect your work, and I assume you want to keep improving and desire my honest feedback. These are small suggestions that may help to understand the customer's point of view.
Thanks again.
George K.
Vehicle Make : Volvo
The car looks great and love the detailing!
George
Shelley I.
Vehicle Make : Kia
Always an excellent experience, great service and great results!
John F.
Vehicle Make : Ford
very good job thank you
Katherine R.
Vehicle Make : Subaru
The process was pain free and convenient- estimate, getting the rental car, and the work on the car was excellent. My only minor complaint was that I wasn't notified when the car was ready. When I dropped it off on Monday, I was told it would be a couple days. I asked, "You'll call me when it's done?" and was told yes. I did get an email on Tuesday telling me that work was progressing. On Wednesday, when I hadn't heard anything by about 3:30, I called to check if it was ready. After a brief pause, I was told that it was.
As I said, this is a very minor complaint, and maybe I was just supposed to come back any time on Wednesday. All other interactions and emails were great!
Meg D.
Vehicle Make : Honda
Everything went very smoothly, and the car looks like new! Thanks so much!
Diana G.
Vehicle Make : Subaru
My car was returned to me in pristine condition. The dent was expertly repaired and the service from start to finish was first rate. Thank you for a job excellently done! I will definitely recommend you to anyone who needs auto body repairs.
George C.
Vehicle Make : Subaru
Looks good as new. The updates from the car were reassuring. You even vacuumed the floor mats. Thank you. And,we love driving by and admiring the plantings in the boxes and planter our front. Even better up close!
Ted B.
Vehicle Make : Toyota
Roz and Mike always do an excellent job as anything I ask of them! Ted Bode
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