Body Shop

Real Reviews From Verified Customers

Philip B.
Vehicle Make : Ford
5 out of 5
1/12/2016
Excellent
Joseph C.
Vehicle Make : Ford
5 out of 5
11/24/2015
Courtesy, service, quick access, completion ahead of schedule, constant updates and a job well job.
Frances T.
Vehicle Make : Ford
5 out of 5
10/14/2015
Staff is professional, reliable and friendly. The repair...well my car looks like nothing happened to it. Th ank you for a fine job! Frances T
Christopher T.
Vehicle Make : Nissan
5 out of 5
10/6/2015
I was very please with my Repair
Preston J.
Vehicle Make : Honda
5 out of 5
10/5/2015
The service was great and the icing on the cake was the detailing of my vehicle. Thanks Freedom once again. A loyal customer!
Peggy H.
Vehicle Make : Hyundai
5 out of 5
10/5/2015
The service rendered to me was of the highest quality that anyone could expect to receive. I had a great experience from beginning to completion.
Lukas S.
Vehicle Make : Ford
4 out of 5
9/25/2015
The usaa estimator was very helpful, understanding and professional as well as all of the staff i encountered inside Freedoms. My mustang looked incredible after being worked on and i appreciate the amount of cleaning they did on the inside after the work was done. Although, i have one complaint and that is that the usaa rep and i discussed a chrome panel that he said could be replaced but wasnt replaced when i got the car back. Upon discovery at the time of pickup, i talked to him and he said that he would look into it. I hope that it gets resolved. But, thats no big deal. I would referyou guys to anyone with car troubles!
Tiffany M.
Vehicle Make : Dodge
4 out of 5
8/20/2015
Great service. I was expecting my car back on the 25th and got it back way sooner, good work!
Dwight C.
Vehicle Make : Nissan
4 out of 5
8/18/2015
Finished a week early!
Christine M.
Vehicle Make : Hyundai
5 out of 5
8/16/2015
Great job!
Shelly A.
Vehicle Make : Ford
5 out of 5
8/7/2015
Very good customer service and they did a fantastic job.
Phillip H.
Vehicle Make : Nissan
4 out of 5
8/7/2015
The repairs look great. My car is back to being new
Quentin C.
Vehicle Make : Nissan
4 out of 5
8/6/2015
Only issue I would like to state is when initially setting up service GPS apparently took me to the wrong shop, you guys have two shops one in Norfolk and one in Chesapeake even though it is not referred as Freedom body shop anymore it still shows up on the Navigation registry as Freedom. Future dealings should ensure customers go to the right shop.
Jack B.
Vehicle Make : Ford
5 out of 5
8/6/2015
A job well done and thank you very much for the speedy repair. The estimator Glenn from the Chesapeake shop was very professional and supportive.
Jennifer K.
Vehicle Make : Honda
4 out of 5
8/1/2015
If the car is going to be done ahead of schedule it would be nice if you called early in the day so arrangements can be made vs calling late in the day on Friday and having to scramble to make arrangements.
Henry J.
Vehicle Make : Ford
5 out of 5
8/1/2015
Great!!!!!
Michael W.
Vehicle Make : Ford
3 out of 5
7/25/2015
Learn about park assist function.
Michael H.
Vehicle Make : Dodge
5 out of 5
7/24/2015
Class act,from the first hello to the thank you for trusting us.
Stevie K.
Vehicle Make : Nissan
5 out of 5
7/24/2015
Appreciate all the time and hard work put into fixing my Nissan. The time of completion was amazing and the overall professional quality and service was priceless. Thank everyone that had a part in repairing my car.
Samantha S.
Vehicle Make : Honda
1 out of 5
7/18/2015
The right headlight they replaced doesn't work when I have my parking lights on. But other than that the service was great and fast.

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