Rita M.
Vehicle Make : Subaru
Great job. Thanks for the good work. Jim Mason
Mike C.
Vehicle Make : Toyota
Very good work. Hope I won't need you, but I would use you again.
Ken K.
Vehicle Make : Honda
Looks great. Especially liked the good final cleaning job
Ronnie C.
Vehicle Make : Toyota
Amazing work... definitely would recommend this shop to friends and family
Dana A.
Vehicle Make : Subaru
Employees were very professional and kept me informed about the status of my car at all times. We were pleased with the repairs and were especially happy that the car was cleaned and detailed....as good as new! Very happy with Goad's!
Darryl K.
Vehicle Make : Mazda
The repair itself was great, but it took over a week for the taillight to come in. We did not get an update or an explanation as to why it took so long.
Bill B.
Vehicle Make : Honda
We always take our vehicles to Goads !
Gina G.
Vehicle Make : Ford
Excellent service!!!
Richard C.
Vehicle Make : Chevrolet
Good communication with updates and a professional staff.
Herman H.
Vehicle Make : Honda
Thank you for doing such a great job. I was treated with the utmost courtesy and I am extremely satisfied with the repairs to my car. Again, thanks to all of you. Keep up the good work. Herman H
Paul M.
Vehicle Make : Toyota
Thank you for your friendly customer service and peofessionalism. God bless you.
Berry M.
Vehicle Make : Pontiac
Great job to everyone who worked on my Pontiac and a thank you to Chris for making everything quick and easy!
Jessica C.
Vehicle Make : Jeep
Service was great and very fast
Jeff K.
Vehicle Make : Toyota
The repair was supposed to be done Friday, but it was not done until Monday. This meant I needed to extend the car rental for three extra days, costing me about 80. The reason for the delay, as I understand it, is that there was a miscommunication among representatives at Goad's. Because one representative mistakenly thought another had already called the insurance company, approval for additional work was not sought the day that it was known that additional work needed to be done. Though Goad's knew the additional work needed to be done in the middle of the week, they did not secure approval from the insurance rep until Friday.
Kirk L.
Vehicle Make : Mazda
I am always impressed with service at Goad's. Friendly and welcoming, yet efficient and professional. Everything was done exactly on schedule, done well, and I was kept well-informed.
**** M.
Vehicle Make : Dodge
Excellent work in unexpectedly fast time! Thank you!
Richard H.
Vehicle Make : Ford
The Truck looked like new, clean inside and out. Could not see where it was repaired...great paint job.You folks are the best!
Also THANK YOU for your on-going support of Rockbridge Area Hospice. You are making a difference!
Tom C.
Vehicle Make : Subaru
wonderful that you cleaned the car as well as doing a super repair............great job
Wanda D.
Vehicle Make : Kia
Great job on the van and great customer experience !
Garnette T.
Vehicle Make : Mazda
I appreciated the timeliness and competence with which the job was done, as well as the courtesy. Customers like being kept in the loop and your daily emails did just that.
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