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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 684 reviews 66%
4 star 156 reviews 15%
3 star 23 reviews 2%
2 star 83 reviews 8%
1 star 87 reviews 8%
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(All Vehicle Makes)
Guy R.
Vehicle Make : Porsche
5 out of 5
6/23/2024
Really nice job and thank you for working with my insurance company. It was seamless for me.
Victoria H.
Vehicle Make : Lexus
5 out of 5
6/20/2024
So very pleased with the work and the communication throughout the process. I highly recommend!
Velma M.
Vehicle Make : Ford
5 out of 5
6/16/2024
Great team work, great communication. The body/paint work look flawless
Richard W.
Vehicle Make : Porsche
4 out of 5
6/14/2024
Dawn was great Car looks good Except for rear view repair (it was hanging off when I went to pick up car and had to leave it through Holiday weekend) it was a positive experience
Sherry C.
Vehicle Make : Range Rover
4 out of 5
6/7/2024
It took a while to get the parts in but they did exactly what they said they were going to do to make it happen they did Dean and Dawn were super thank you two
Julia S.
Vehicle Make : Lexus
1 out of 5
6/1/2024
The actual repair is ok I think-picked up just before traveling internationally so did not get to drive much yet. My dissatisfaction is in regard to the length of time to complete work. Ten weeks was excessive!!
Chris T.
Vehicle Make : BMW
5 out of 5
5/16/2024
Great job
Nadine C.
Vehicle Make : Vehicle
1 out of 5
5/1/2024
I have only two issues: it took a lot longer than I was told or even expected, and my vehicle was pretty dirty on the outside and on the inside in the trunk area where they did the work.
Moyne B.
Vehicle Make : Lexus
5 out of 5
4/10/2024
Service advisor Armani was friendly and professional.
Kimberly V.
Vehicle Make : Lexus
5 out of 5
4/6/2024
The team kept me updated and always answered my questions in a timely manner.
Woody F.
Vehicle Make : Mercedes-Benz
2 out of 5
3/27/2024
You kept my car for over a month for a simple scratch repair.
Trish H.
Vehicle Make : Vehicle
2 out of 5
3/27/2024
I already did this survey. The fact that you are asking again proves my point about poor customer service. There was a series of poor communications and delays with my service. The end product is great but the customer service was terrible.
Gary L.
Vehicle Make : BMW
5 out of 5
3/23/2024
Very courteous, efficient and responsive to inquiries during the process.
William J.
Vehicle Make : Mercedes-Benz
5 out of 5
3/13/2024
Representative was very courteous and professional and the car looked perfect when I picked it up.
Babena S.
Vehicle Make : BMW
5 out of 5
3/1/2024
John and Anna kept me informed throughout the process and were wonderful to work with!
George R.
Vehicle Make : Porsche
5 out of 5
2/16/2024
Dawn was awesome to work with. She communicated at every step which is very important when you are without your wife's car!
Norma D.
Vehicle Make : BMW
5 out of 5
2/8/2024
It was all A+service.Thank you Ryan and Terrance!
Gary W.
Vehicle Make : Lexus
5 out of 5
2/8/2024
Excellent service in a very short time!
Sandra B.
Vehicle Make : Mercedes-Benz
2 out of 5
1/31/2024
I have submitted my critique two addtional times, so please don't ask again!!
Abhishek B.
Vehicle Make : Vehicle
4 out of 5
1/23/2024
Vicktor and Harley were great. They were very responsive explained the process clearly and got my tesla fixed in record time. The front desk ladies not so much, when i was making final payment i asked if there is any Hendrick promotion or coupon which could be applied she rudely said its not walmart. I am Hendrick customer for a decade i know that there are promotions or coupons for service.

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