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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 684 reviews 66%
4 star 156 reviews 15%
3 star 23 reviews 2%
2 star 83 reviews 8%
1 star 87 reviews 8%
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(All Vehicle Makes)
JOHNATHON L.
Vehicle Make : BMW
5 out of 5
6/29/2019
Dean was incredible to work with. He kept me updated with regular calls and emails. When the extra mile to help solve potential issues with the insurance company
DUANE H.
Vehicle Make : LEXUS
5 out of 5
6/29/2019
Karen Jankowski did a great job of keeping me informed of the progress with my vehicle. In addition, she made sure the insurance company was quickly notified of any new repair requirements.
LORIE R.
Vehicle Make : LEXUS
5 out of 5
6/27/2019
Everyone was very professional and helpful!
JAMELIAH Y.
Vehicle Make : MERCEDES-BENZ
4 out of 5
6/26/2019
Karen is amazing
HALEY C.
Vehicle Make : MERCEDES-BENZ
5 out of 5
6/24/2019
Karen is extremely competent, responsive and quick.
AMY V.
Vehicle Make : ACURA
5 out of 5
6/21/2019
I enjoyed working with Karen. Her straight forward, honest answers were much appreciated.
LINDA G.
Vehicle Make : LEXUS
5 out of 5
6/21/2019
Great job kept well informed throughout the whole process
**** G.
Vehicle Make : BMW
5 out of 5
6/20/2019
A big thanks to Justin and the entire staff at HLC. From the initial estimate to dealing with insurance and repairs to the end result, a job well done. Thank You! **** G
Timothy T.
Vehicle Make : BMW
5 out of 5
6/20/2019
Very efficient and easy to work with. Kept me throughly informed through the process . The staff is helpful and it was basically a painless process for me. Thanks
SUSAN H.
Vehicle Make : BMW
5 out of 5
6/20/2019
Thank you!!
CHRIS A.
Vehicle Make : AUDI
5 out of 5
6/20/2019
The staff was always in communication and was very nice and friendly. Additionally the car came back to me spotless.
Maniya A.
Vehicle Make : ACURA
5 out of 5
6/18/2019
Awesome Team! Thank you :)
LOU S.
Vehicle Make : BMW
5 out of 5
6/17/2019
My husband and I were completely satisfied with our service. Karen made sure that we were satisfied and happy. She made sure we got our car for our vacation travels. I'm often asked why I purchased a BMW and to be quite honest its because of Hendrick and their attention to detail and to their care of customers. Thank you!!
RICHARD W.
Vehicle Make : BMW
4 out of 5
6/17/2019
Just got car from hendrick bmw where it was dropped for service Repairs (new bumper and Wheel extender) look great Randall helped me with getting glovebox repaired and getting car dropped at dealer for service Much appreciated Best
Jami C.
Vehicle Make : ACURA
5 out of 5
6/15/2019
I really appreciate Hendrick luxury collision and the team there. I worked with Justin this time and the process was seamless. He is a great example of why I love Hendrick. It is great service and I can trust them to be honest and take care of me. I feel valued by this company. People like Justin, and Brad :D, would keep me a hendrick loyal customer for life!
JOHN C.
Vehicle Make : BMW
5 out of 5
6/14/2019
Car looks perfect. Service was even better. Thanks
NELLIE E.
Vehicle Make : MERCEDES-BENZ
5 out of 5
6/12/2019
I worked with Karen Jankowski and she was great. Answered my questions and sent me emails every day to keep me informed.
JEFFERY P.
Vehicle Make : JAGUAR
5 out of 5
6/12/2019
excellent service
Carolyn S.
Vehicle Make : BMW
5 out of 5
6/10/2019
Everything was great. Dean took good care of my car. Made it very easy.
OMAR S.
Vehicle Make : JAGUAR
5 out of 5
6/10/2019
Justin was very helpful and answered all questions I had. Made the experience better than I thought it would be.

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