Curt B.
Vehicle Make : Mercedes
Beat experience I have had with car repair
Nael D.
Vehicle Make : Lexus
all representatives I spoke with were polite, professional and helpful. KAREN was awesome. very helpful and patient.
Melissa M.
Vehicle Make : Mini Cooper
My car looks fabulous. The paint match is perfect, the crew buffed out an unrelated scratch and detailed the interior! I am so pleased! Randall was communicative throughout the process and very professional. Thanks for the attention to detail!!!
Sarah M.
Vehicle Make : Acura
I'm delighted with the work, and Rick was a pleasure to work with!! I also appreciated how clean the car was when I got it back; I think a lot of the Hendrick brand and only go to Hendrick's locations because the service is so consistent.
Ryan M.
Vehicle Make : BMW
The crew there is amazing.
Stacey M.
Vehicle Make : BMW
I worked with Chet on the bumper repair on my 335i. I couldn't be more satisfied. He made sure I was updated along the way by email, call & text - this made the process easy & painless. He took great care of us! We will continue to be a HAPPY customer of Hendrick Auto.
Thanks a bunch!
Stacey M
Erin P.
Vehicle Make : Lexus
Rick was hands on the entire time. So helpful and always ready to call me back. The easiest collision repair service out there. Thank you !
Shannon And.
Vehicle Make : BMW
The repairs took much longer than expected with very little communication or understanding why. The explanations were always vague and there never seemed to be any sense of urgency. Even until the last day when the car was being washed there was still no commutation. I had to call to find or my car could be picked up that day. When I picked up my car my service advisor didn’t even walk out to say thank you or offer any apologies for the delays.
Iyad Rim.
Vehicle Make : Mercedes
Excellent
Mike V.
Vehicle Make : Land Rover
Dean was great! from the beginning to the end & ever after we have some follow up & he kept us informed. Would highly recommend to others!
Dean went out of his way to insure our LR4 was back together in timer a trip!
Latoya H.
Vehicle Make : Mercedes
My Service advisor Karen was great!
Anna P.
Vehicle Make : BMW
Experiece was great. The team was great about providing frequent updates every few days. Would highly recommend you to all friends and family.
Eddie C.
Vehicle Make : Mercedes
I Appreciate The Quick Help On Getting My Car Fixed. You Guys Explained Everything Step By Step On What I Needed To Do With The Insurance Company As Someone Else Wrecked My Car. Karen’s Lead Help Was Great & I Thank Her A Lot. Thanks To The Whole Team.
Gayla S.
Vehicle Make : BMW
We were not only impressed with the promptness from quote to completion, but also with the communication and the quality of the job once completed. Thank you .
Richard B.
Vehicle Make : BMW
The repair was back to new condition. Perfectly done, and I'm picky. Thanks very much.
Angela B.
Vehicle Make : Mercedes
Continue to post updates but with more details of status of car.
Allison H.
Vehicle Make : Mercedes
Excellent customer service. Timely and frequent updates on the status of repairs. Great communication support with insurance companies/claims
Kitrick S.
Vehicle Make : Acura
Chet Hubbard made my Hit and Run experience the best ever... What a great team member to have working for Hendricks!!
Melanie C.
Vehicle Make : BMW
I had a great experience. Chet Hubbard always kept me updated on the status of my vehicle.
David M.
Vehicle Make : Mercedes
Chet was excellent. Great communication throughout the entire process.