Karl G.
Vehicle Make : Honda
Very polite, professional and quick repair. Thanks very much.
Milagro I.
Vehicle Make : Toyota
None for now
Rui S.
Vehicle Make : Toyota
nice service
Bernicia H.
Vehicle Make : Kia
The repair men/person did a good job and finish within a timely fashion.
Ronald B.
Vehicle Make : Ford
Most Excellent Customer Service!
Thanks!
Michael B.
Vehicle Make : Subaru
Will gladly recommend you to others for body repair. Like the text updates.
Marianne H.
Vehicle Make : Honda
Perfect on all aspects. Rare level of service: thanks!!!
Jeffrey C.
Vehicle Make : Jeep
I was a little curious as to my follow up actions on the new paint areas such as car washes ect.
Kristin O.
Vehicle Make : Ford
Harris gave a detailed estimate and was helpful in rescheduling my appointment (to after the Thanksgiving holiday) so that I could have the least time in the the shop.
Edward H.
Vehicle Make : Honda
Love the Geico, Koons and rental car teamwork. Great experience.
Elizabeth M.
Vehicle Make : Subaru
Only complaint was the terrible loaner car. Kia Soul is horrible and dangerous
David B.
Vehicle Make : GMC
Everyone was very helpful and cooperative. The staff get us apprised periodically as the work was done, and the work was completed prior to the promise date. Abdullah was a great chauffeur to and from the Metro station. Thanks to all.
David P.
Vehicle Make : Mercedes
I have to bring the car back. Both front marker lights are no longer functioning. The warning lights inside clearly indicated that they were not working. Why didn't the technician notice that when he moved the car??
I have very little time to take care of this now as I will need to leave the car at the facility again.
Donna B.
Vehicle Make : Ford
Having never dealt with an Auto Body Shop before, I didn't know what to expect. Harris S. was the Service Advisor assisting me. He took the time to explain the process of getting my car fixed which helped to ease my frustrations in dealing with the situation at hand. It was so easy to be able to order a part over the phone and pay for it and just show up to have it fixed/repaired while you wait. When you only have one car, time is of the essence. If I should ever require such services again, I would not hesitate to seek out Koons Ford Auto Body.
David M.
Vehicle Make : Mazda
Good service thanks
Michael M.
Vehicle Make : Hyundai
The daily updates provided reassurance that the repairs were underway.
The proactive feedback was great - i mentioned
It to others who were impressed, stating that they
Had to call to see where things were on their repairs. First rate repair.
I will recommend Koons to anyone who needsaccident repair work.
Jane R.
Vehicle Make : Nissan
Fast service, very efficient and great job
Anna O.
Vehicle Make : Mazda
While driving my car home, I realized that my drivers side window is now broken, which means I have to take my car back in to get fixed. This is after my car was kept an extra day because the windshield was damaged during repairs.
Richard A.
Vehicle Make : Ford
Exceptional service and quality work. From the estimate, work being done, turn around time and shuttle person
Suzanne G.
Vehicle Make : Infiniti
The quality was the worst ever. The experience is was the worst ever. Kroon and john are very unprofessional. They lie and I had to take the car back 4 times because they keep messing up. Till today , is still not fixed. After 4 times, they still did not connect my sensors correctly. I will never recommend koons to anyone I know.
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