Koons Ford Body Shop

Thank you for taking care of my car

Staff was extremely accommodating and I was very impressed.

Great people, reliable information, excellent repair work. Thanks for making this a good experience.

Well while I'm driving the car today looks like the alignment get lost. The car is always going to the left, I have to keep my hand on the steering, wasn't like this other then that everything looks great and nice thank you.

Everything was perfect- The professionalism and courteousness of the staff The speediness of the process The expertise of the actual repair The location of your facility All great -- thanks!

Your representative denied my car inside was broke with the accident sorry But anther garage told me my car had new broken inside.Again your campany said this is not included my insurance

Excelent customer service and service

My car looks great and was completed when promised Everyone involved in the process was great I hope your repair department will continue with great service Thank you

Everyone that we dealt with couldn't have been nicer - we were very pleased with our experience! Thanks so much to all the folks that helped us out! Eric & Nancy

Very professional!

Very convenient that I was able to get everything done at one location and great service.

Thank you fir everything you guys were awesome

Excellent customer service, nice team nice job. Thanks

I was disappointed that my car was to be done on Wednesday but wasn't done until Friday am

Excellent service from start to finish. Thank you!

Delighted with the service.

Excellent work. Excellent communications with the customer.

When I picked up my car, I noticed that the green light on the driver side window control was blinking. This was the first time in 10 years of owning the vehicle that I've seen this happen. I also noticed that the "auto" setting for the window control wouldn't engage and the control for the passage side window wasn't working on the driver side. However, when I reached across the vehicle, the passenger window control worked (though the "auto" option didn't engage. When I reversed the vehicle, the car rattled in.an unsettling way. Since my car is so old, I was curious if it just needed to settle or if there was an actual issue. Instead of heading home towards Rte. 50 during rush hour, I take the car for a spin in the neighborhood. I barely drove one mile from the shop before I felt the acceleration slip as though the battery was dying. I pulled off onto a side street. When I put the car into reverse, it completely stall out. The engine, battery, and oil lights were on. I called Gieco for a tow since the shop was closed. Although the check engine light isn't on upon starting the car, my fear is the vehicle will stall again on a main road, or worse. I feel like my car was in better condition post impact than it is now.

I appreciate the awesome customer service, the updates, and the fact that my car was washed and looking pretty when I picked it up.

The service was completed quickly and the staff was very friendly. I will definitely use Koons in the future.