Body Shop

Real Reviews From Verified Customers

Sandrine E.
Vehicle Make : Tesla
5 out of 5
6/29/2017
Ryan was awesome!
Annessex H.
Vehicle Make : Jeep
5 out of 5
6/29/2017
I feel well taken care of when I bring my truck there. The customer service is great.
Eugenia C.
Vehicle Make : Mercedes
3 out of 5
6/24/2017
Thank you
Doug G.
Vehicle Make : Tesla
1 out of 5
6/17/2017
Took several minutes to be acknowledged after entering lobby to pick up car, even though many Severn employees present. When car dropped off for repairs battery had 179 miles. When we were getting car back, it had only 39. Had to wait additional 90 minutes to have enough miles added to get home. Ron was only bright spot.
John C.
Vehicle Make : Honda
5 out of 5
6/15/2017
Best service I have ever experienced. Job well done.
Connie N.
Vehicle Make : Honda
5 out of 5
6/9/2017
Everyone was pleasant and processional. I am a repeat customer who is thoroughly satisfied and would refer family and friends if the need arises.
Nancy P.
Vehicle Make : Ford
5 out of 5
6/9/2017
I was very pleased with my service from start to finish. My repair was a small one but I was treated like My job was important. Matt and Jasmine were very professional and had me in and out very quickly.
John C.
Vehicle Make : Dodge
5 out of 5
6/1/2017
Very communicative at every step. Great outcome. Very pleased.
Dan T.
Vehicle Make : Tesla
5 out of 5
5/29/2017
everything looks great.
Jennifer G.
Vehicle Make : Ford
2 out of 5
5/27/2017
Customer service was exceptional, even though it took longer than expected due to wrong initial paint color. But after I got the vehicle home, my husband noted a couple of raised spots in the finish and the plastic molding piece was coming off. So unfortunately we are not satisfied with the workmanship.
Delzina B.
Vehicle Make : Mercedes
5 out of 5
5/25/2017
Very courteous and tentative service everyone was very professional
Vernon B.
Vehicle Make : Tesla
5 out of 5
5/13/2017
Ryan and the team provided me with exceptional service and did a great job about keeping me in formed about the repair
Corey H.
Vehicle Make : Tesla
5 out of 5
5/12/2017
Ryan was fantastic. Thanks for taking the time to make this a first class repair experience. Appreciated the email based status updates. The work was completed flawlessly. Great job all around. Thanks! Corey
Hazel B.
Vehicle Make : Smart
5 out of 5
5/12/2017
Ryan was professional, answered all our questions, the car was ready when promised and the price quote was accurate! An excellent experience!
Israel O.
Vehicle Make : Tesla
2 out of 5
5/11/2017
The quality of the job is not good especially in the area of finishing. Customer service **** while service is over priced.
Kevin P.
Vehicle Make : Mercedes
5 out of 5
5/7/2017
The team came through again. Ryan was on top of things and made the experience berry painless. I would recommend Severn Auto Body to anyone.
Michael R.
Vehicle Make : Toyota
1 out of 5
5/4/2017
Two dash lights went on after crash. I changed oil yesterday and one went out. The other seems to be related to tire sensor. Was instructed by Chris to take to Toyota dealer. I did.They said I need to drive 15 miles or so and it would go out. It didn't. Now today my windshield wiper fluid won't work.Just had car at Jiffy lube where they filled all fluids so its full. Not happy with paint match up from new bumpers..That's not total customer satisfaction in my opinion !!
Elizabeth G.
Vehicle Make : Hyundai
5 out of 5
4/26/2017
Great service!
Anthony D.
Vehicle Make : Honda
4 out of 5
4/15/2017
Job took too long but would not have done so if the suplier(s) sent the correct parts. Nice Job,guys!!
Brandt D.
Vehicle Make : Nissan
5 out of 5
4/1/2017
My experience was efficient, friendly, and quick.

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