Classic Collision of Sandy Springs

Excellent customer service and experience! I will definitely refer clients to your business.

Lee was a real professional. He’s an asset to your team and should be recognized as such. Keep up the good work!

Service and my experience was mediocre, at best. Completed bare minimum service after setting expectation of going above and beyond when it was left for repair. We determined that expectation was set only to get the business. Receiving text updates was actually phenomenal in keeping me up to date with the progress of my car repair...very pleased with that feature. Front desk person was nice and tried to satisfy us within her role...another good observation. Back to the mediocre and less...Then we waited 45 minutes for car to be brought out when we were told twice that it would be 10 and 5 min respectively, to wash the pollen off the car from sitting outside (my car does not sit outside at home..don't know why it sat outside here after paint on part of the car was one of the repairs). In summary, not pleased with the service experience, bare minimum repairs on the car was completed, but overall expectations were not met. What a shame. Would be hard pressed to come back.

Tamara was wonderdal and gave me what started off as a horrible experience to a great one!!!

Lee was exceptional! Professional, knowledgeable, articulate, and superb follow-up. The end result on my Jeep Grand Cherokee SRT was also exceptional. I have and will highly recommend Classic Collision. CC is now my go-to for collision repairs or vehicle upgrades. Thank you. JIM ****

Lauren Cunningham did a great job moving the process along and keeping us informed. Thank you!

Quality work! Just recommended to someone else to use you. Appreciate the regular communications about car progress.

I will tell you that you have a real gem in Lee Smolen. He was very kind and thorough in his explaination and followed up immediately via phone or email before and during the repair. Gone the unfortunate circumstances this was one of the most satisfying experiences I have ever had. Thank you Joe Hacker

I thought every thing went well. You kept me informed and the work was done timely and professionally.

Great service, excellent work.

AC not working.

Excellent Job!

working with Lee was great and appreciated the daily status reports. one item missed for your notes or quality control. My son in the back seat discovered that the seat belt latches were not visible. We had to raise the back seat up on the Leaf and dig them back up through the slots in the seat cushions.

Classic Collision performed an outstanding bodywork repair on my car! They all are a professional classy team!

i thought my service representative was very good a communicating the status of my vehicle and when i would expect to get it back.

Lee is fantastic! Really enjoyed working with him - excellent customer service.

The overall quality of work was very good especially the the updates provided during the repair process. The only negative was the change in the estimate at the end of the repairs.

Very professional

Shane was very easy to work with. I also wanted to compliment you folks on your texting updates. It was very stress-reducing to know where my car was in the repair process, and not having to reach out to Shane directly for updates. Well done! The car looks great.

Lee Smolen is customer focused and a pleasure to do business with. He is someone that stands by his words. Classic is lucky to have Lee on their Team.