Classic Collision of Sandy Springs

Excellent, as usual

He is aware already

My service with Classic Collision left a lot to be desired in terms of efficiency with my repair. I felt that I had to put in too much effort to get updates on the status of my repair. The general manager was unresponsive to my voice mails when I couldn’t reach the repair rep assigned to my vehicle, and the shop was not timely in their responses to my insurance company when they had questions. Additionally, my car was driven 110 miles while in the care of Classic Collision, which can be attested to by photos of the starting mileage and the mileage of when I picked it up, and my sunglasses were stolen out of their case which was left in my car. I felt the shop suffered from less than effective time management when handling my repair. My service rep was very friendly and courteous, but unfortunately I’m not able to overlook the shortcomings in my service with Classic Collision. Using Classic Collision was a choice I made on my own, not a recommendation from my insurance company. I almost wish I would’ve went with a preferred shop from my insurance company.

The replacement of some plastic moldings failed and required replacement 3 times now. Last time took over 2 months. Office staff was nice enough but I question the level of experience in the shop.

I felt very well taken care of while my car was being repaired. Cannot say enough about Lee and how caring he is. Kept us updated the entire time and made the accident not seem so bad. Every repair place needs a “Lee”. My vehicle was repaired perfectly, looks like brand new.We will definitely recommend Classic Collision to everyone we know. Thank you for a great job.

Very courteous and prompt response to my concerns Would highly recommend Classic Collision.

Shane did a great job keeping me informed and delivered earlier than expected

The staff is friendly and extremely professional and the work done on my car exceeded expectations - Thanks Classic Collision.

My experience with CC was the easiest body repair that I have ever experienced . Competent and efficient. The repair was done an entire business day earlier than expected and I was thrilled to have my vehicle back in time for the weekend. I Will recommend and use CC again. .

Lee did a fantastic job of handling my repair, communications, customer service and all-around positive attitude. Fantastic customer service!

Courteous and quick service

Classic is a very reliable business. They are excellent on communicating repair progress. Every time I have used them my car is returned looking showroom new.

Lee was absolutely wonderful throughout the whole process. Couldn’t have asked for better service

I was very happy and please with the overall experience. I was kept up-to-date with the repairs, and the car was finished prior to deadline. keep up the good work

Good woek from what i can see

Employees were friendly and helpful.

My second repair with you. Always curtious and professional. Very fast turn around and even helped with rental.

Shane was a pleasure to work with. He was very attentive and knowledgeable. And no one can tell where the damage was.

Kept me informed although I was expecting completion 3 days earlier

Good job