Classic Collision of Kennesaw

Ok I satisfy

I felt like everyone I worked with really cared and wanted to help. I’m really happy with the people that helped me. They were extremely nice and extremely helpful.

Customer service was exceptional. We were informed of the actual repairs needed to bring our car back to it’s original state prior to the accident. A progress report was sent almost daily, well received and appreciated. Everyone from the receptionist to the technicians were courteous, professional, and helpful. I would highly recommend Classic Collision. Thank you for a job well done.

Process was smooth and everyone was nice. No complaints.

My son picked up my vehicle on Saturday for me because I was working. When I got home and inspected the vehicle I discovered the back floorboard was soaking wet. I personally took everything out of my car and vacuumed the car before I dropped it off to be repaired. The car was completely dry. I also showed my representative that my back headrest were up from The collision and needed to be reset.I explained that the top would not go down until headrests were reset. Rep at classic collision acted as if we didn't discuss this. After agreeing to repair the car at more than double the estimate I'm told that they don't repair convertible tops. I asked why they agreed to repair my car if they couldn't complete ALL the repairs. Guy proceeded to tell me how insurance works!!I'm completely dissatisfied at the moment. I have a car back that was estimated to be $1700. The bill was for more than double that. I have a soaking wet floorboard and a convertible top that doesn't work right. NO, I AM NOT SATISFIED!

The staff did a great job taking care of me! Shea was phenomenal and made sure my car was in mint condition before releasing it to me!

Service was really great. I appreciate the regular status update communications.

The repair of my vehicle took a week longer than it should have because of miscommunication between the Sedgewick Insurance and Classic Collision.

Very professional staff and was helpful every step of the process.

Made the process easy with excellent communication and everyone had an answer for my questions when asked. A+

Very friendly. I liked the text communication system but was not able to reach my repair rep at the beginning of the process. We finished well though.

I have not received my as of yet. I will be calling y’all first thing Friday morning.

The Classic Collison Team did an exceptional job. I just picked up my car today and I don't expect any problems, but if I do have a problem I know I will be taken care of. Ron has done an excellent job. I would highly recommend Classic Collision and USAA to all.

Treated great service is top notch. Would highly recommend very friendly staff. My repair was the highest of quality car looks great.

I am happy with the job well done

Thanks for the quick and excellent work

Car looks great. Great job.

Staff was courteous and professional

Very good customer service - kept me fully informed with updates - friendly, caring and warm manner from all employees.

I was very pleased with how the care of my vehicle was handled. Everyone was very professional and made sure it was all handled, from the dents and scratches being taken care of to the car being nice and clean when I picked it up. I had a great experience! Thank you!