Classic Collision of Gwinnett Place

The automated line was disconcerting as it said it would be complete 5/4, when it was promised for 5/2. So make the automated line be acurate. The folks were great - Travis, John, Lyndsey....and when I got my car back - it appeared to have been washed and the tires treated. So thank you.

Everyone was absolutely amazing. Very professional and helpful. I was recently involved in a car accident. So you can imagine the type of stress and overwhelming feelings I had. I felt so welcomed from start to finish the customer service I received was wonderful. They took all my worries away and I knew my car was in good hands. They updated me by text about the status of car and stayed on schedule. They took care of my rental for me so All I had to do was inspect my car and drive away. No trouble at all it was that simple. My car looks amazing and honestly looks brand new. They had it detailed for me upon picking it up. Thank you all for turning the most stressful and horrific situation, into an easy going process. I appreciate all that you did. If I have to go through something like this again. I will definitely be using Classic Collision. Thank you all so much again

The sensor for the R is not working

Delays and concerns at first but worked it out w/ staff

They gave me excellent service during a difficult circumstance. I would recommend Classic Collision hands down.

Kristell kept in excellent contact with me and I also received text messages from CC to update me on the completion time of my vehicle. Unforeseen things cropped up related to my crash (which were unfortunately missed by a different shop but CC caught) that extended my vehicle's stay, but Kristell and Jim stuck with me through the whole thing and I knew they were working diligently to get my car fixed. Also, the staff in general that I saw in and going through the lobby appeared very motivated and like they cared about their jobs. I would recommend Classic Collision!

Great staff and great service , attention to details was great

You made it so easy and I am pleased with the results!

Team that I dealt with was great! Will definitely recommend this place! Very professional and concerned with the happiness of the customer. Especially the guy (forgot his name!) with the buzz cut red hair.

I have been a customer for over 10 years and Classic Collision always gets it right. They were good before but since Chris has become the general manager they are even better! I do not take my family's Vehicles anywhere else for body work!

Well done

Everybody there was extremely helpful and kind. Best experience I ever had

The experience was great! I didn't have to call everyday to receive updates on my car, the company sent text messages which worked very well for me since I have a busy schedule. The staff was very professional and made me completely comfortable leaving my car in their care. When I went to pick up my car, it was already ready, and got me in and out as quickly as possible.

WOW! my car look great - thank you.

The email updates were a nice touch. My Sorento was repaired correctly. Thank you for not only cleaning the outside but the inside too.

It was very pleasant experience. It exceed my expectation. Totally professional and personable. Thank you so much!! Everyone is great!

I really appreciate to Lindsy, Travis and David!!!

I received the most polite, excellent service from everyone at Classic Collision-Duluth. They went above and beyond my expectations. I will recommend them to anyone who needs this type of work done. Thanks! Heath W

The customer service provided was great. The greeting from the onset of business was quite refreshing. The representative assured me that the color and paint would be professionally done without any notice of ever having an accident. Needless to say, he was true to his words. The rental car that was provided was comfortable to my height and size, and I was quite appreciative. I will give their service an A.

Let your team know great customer service ever. Everyone had a smile on there faces and was welcoming arms,and all you guys make a great team.????