Ron B.
Vehicle Make : Acura
Beau was easy to work with
December R.
Vehicle Make : Mazda
I was surprised that I was updated by text messages. It helped keep me updated as to where my vehicle was in the repair process. Jeff was also great with keeping in touch with me as well. It made this situation seamless. Thank you so much.
Kyla R.
Vehicle Make : Lexus
Sad to say I've had 4 incidents with my Lexus since I've owned it; happy to say I've taken it to Classic each time and walked away completely satisfied and with what feels like a new car! Thank you for your world-class customer service and care!!
Kyla
Brian M.
Vehicle Make : Lexus
Erika did a fantastic job keeping me informed with every step of the repair. She went above and beyond to make sure that everything was ok with my rental, updated me through the whole process and even got the repairs done ahead of schedule.
Erika explained in detail what was repaired and even made sure the car looked tip-top when I picked it up! I have been to Classic three times and this visit with Erika was by far the best
Alice H.
Vehicle Make : Lexus
Very friendly service
Johnathon D.
Vehicle Make : Volkswagen
Erika is a real gem... customer focused, good listening skills, proactive, easy to communicate with. happy and positive attitude, realistic and pragmatic.
Keep her happy!
Erika M.
Vehicle Make : Nissan
Erika was very helpful and respectful. She kept me informed about everything during the week. Loved the communication from her.
Elizabeth P.
Vehicle Make : Lexus
Started off rough when I was kept waiting over 45 minutes after my scheduled appt time due to staff taking two drop ins for estimates. Felt classic collision didn't want to lose two potential customers and knew they already had my business. I wasn't happy since due to delay, I had to rescheduled work appts to make my classic collision spot.
However, once car in shop, excellent service, friendly staff, and love the new updates by text. Left very satisfied and would bring my car to shop again. Hopefully,they won't keep scheduled appts waiting over 15 minutes.
Matthew C.
Vehicle Make : Chevrolet
I had excellent customer service
William C.
Vehicle Make : Toyota
We were prepared to pay by check and it was completely inconvenient when we arrived to pick up the car. No one had forewarned us that you don't accept checks. That is still a valid way to transact.
Crystal F.
Vehicle Make : Lexus
Stellar service!!
Adrian G.
Vehicle Make : Lexus
Erika was Fabulous to work with.She was a great service leader and made the process so easy for me. She was always responsive to my needs and phone calls.
Linda F.
Vehicle Make : Mercedes
My experience could not have been better. Courteous, friendly people made me feel well taken car of as well as my car.
Kevin B.
Vehicle Make : Ford
Car looks great. Thank you.
Felipe C.
Vehicle Make : Lexus
Great job
Michael T.
Vehicle Make : Lexus
Shannon did a great job of getting the job done and keeping me informed
Marcela M.
Vehicle Make : Hyundai
I would like to thank you for your service. Soecial thanks to Erika. She was a great!
Celia H.
Vehicle Make : Toyota
Thank you for your excellent service.
Teacier H.
Vehicle Make : Lexus
Seamless process, great custom service. Appreciated the car detail
Mary G.
Vehicle Make : Mercedes
Thank you so much for making the process seamless. Every single person delivered top notch customer service and I really appreciate it. It is so satisfying to receive the best service from a team of professionals who actually care! Thank you!
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