Krista C.
Vehicle Make : Lexus
Cornelius was awesome! He communicated frequently and pleasantly. I am more than pleased with how I was treated and the care he took of my vehicle. I would recommend classic collision!
Justin S.
Vehicle Make : Mazda
Great job
Richard J.
Vehicle Make : Honda
The team i worked with were so in tune with my needs, what my needs were...they did not even need to talk to each other, they saw the issues with my car, explained fully the options i had, in simple english so i could make an informed decision. They were great to work with...excellent service.
most importantly they did what they said they would do.
David W.
Vehicle Make : Saturn
Jeff did a great job handling the whole process and keeping me in the loop, even while I was out of town for most of it. If I could give him a spot bonus, I'd do it.
Jill V.
Vehicle Make : Nissan
Pleasant and professional staff! Truck was ready 4 days early! Thanks! If I need work done again I will be back.
Erica F.
Vehicle Make : Nissan
They made a potentially really stressful situation not stressful at all. I'm blown away and so appreciative of all the care I received.
Lorraine W.
Vehicle Make : Toyota
Great experience! Really appreciated the communication and our car was repaired quickly and looks great! Erika was awesome! Will definitely you again if needed.
Jacob H.
Vehicle Make : Chevrolet
Fast service!
Anthony N.
Vehicle Make : Lexus
On time and very professional
James Colin.
Vehicle Make : Ford
Erica was absolutely amazing to work with. She made this experience as painless as possible, and she gave me as many updates as possible. From someone who is a very tough customer, she exceeded all of my expectations. Thank you for the amazing job you did on my car.
Kenneth L.
Vehicle Make : Ford
Work great. Communication incredible. Bo is the man 10. ????????????????????????????????????????
Mike M.
Vehicle Make : Mercedes
Cornelius deserves a lot of credit for taking over my job and pushing it through in a week. The craftsmanship is fine.
I'd either fix or throw out the email update system as it spits out inaccurate information about job completion and it seems everyone at CC knows it. In my case, the work on my car was to take a week (and it did)' but I received emails every day stating it would take 4-5 additional days. Give some local control over what is communicated to you customers or trash a really bad system that does little but create anxiety for all concerned.
Lee P.
Vehicle Make : Nissan
Great job! Erica was fantastic
Rebecca G.
Vehicle Make : Volkswagen
FANTASTIC.... It was so easy! Erika was a dream to work with and really took care of everything I needed. I compliment you on your management because it shows! You have great people!
Phyllis N.
Vehicle Make : BMW
Brent **** didn't write an accurate estimate which in turn caused a lot of confusion, followed by unnecessary angst. Many thanks to Charlie for overseeing the process.
Antricia C.
Vehicle Make : Honda
Excellent customer service which is so hard to find these days. Very professional and communication was excellent!
Anthony E.
Vehicle Make : Ford
Beau and Devine were very professional. I appreciated being notified via email and phone calls concerning the stages of repair that my car was entering. Rarely or never would any other collision shop would do that.
Michael R.
Vehicle Make : Toyota
I really appreciated the care that you guys took with my car and the speed that you guys got my car fixed
Ron W.
Vehicle Make : Honda
The experience was outstanding. From the start Erika's skills in explaining needed repairs was super! The new feature of sending email updates was also an excellent concept. The work done was excellent as always from CC, and you completed the job ahead of schedule. Charlie, the GM, was "johnny on the spot" in noticing I was waiting for the final check of the car and volunteered to go over it with me. You have a great, well-organized company and excellent corporate protocols that ultimately provide the best in customer service. Thanks you.
Douglas I.
Vehicle Make : Lexus
Good Work.
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